Gen Z
Coverage of consumer behaviour, digital habits, and brand expectations shaping how younger guests engage with hospitality venues across the UK. This section explores trends in menu preferences, sustainability values, social media influence, and tech-enabled service, offering insight for F&B operators, marketers, and brand strategists looking to attract and retain a new generation of diners with evolving tastes and expectations.
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Feb- 2026 -4 FebruaryCafes and Coffee Shops
Fast food traffic rises 0.9% as restaurant trips slump, research finds
British consumers are increasingly choosing fast-food outlets over traditional pub and restaurant meals as inflation reshapes discretionary spending, according to new findings from Meaningful Vision. The hospitality industry market intelligence data provider said that full-year data from its research shows that restaurant and pub visits fell by 6.8% last year,…
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Jan- 2026 -28 JanuaryFeatures
Wingstop to open 4,500 sq ft restaurant at Cribbs
Wingstop has signed a 15-year lease to open a new restaurant at Cribbs Venue later this year. The 4,500 sq ft unit will offer the brand’s signature menu of wings, tenders, and burgers. Founded in Texas in 1994, Wingstop launched in the UK in 2018 and expanded into Ireland in…
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Dec- 2025 -18 DecemberComment
Pret’s £500m loss and the challenger brands eating Britain’s lunch
Pret A Manger’s recent announcement that it was scrapping its self-service coffee machines to focus on opening more traditional stores came against the backdrop of a £525m loss. The decision to pull machines across the UK just four years after launch represents more than a failed experiment. It’s a retreat…
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Aug- 2025 -28 AugustPeople
German Doner Kebab appoints new chief marketing officer
German Doner Kebab has announced the appointment of Chris Waters as its new chief marketing officer, effective 1 September. Waters, who is currently European brand director at JD Sports, will take up the role as the kebab restaurant chain continues its growth in the UK and international markets. He brings…
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Oct- 2024 -23 OctoberBusiness
Over 75% of hospitality workers ‘unconcerned’ about job automation
A recent report undertaken by YouGov has found that three quarters of hospitality workers in the UK (76%) are unconcerned about their jobs being automated in the future. The Feedback from the Field report of frontline employees and managers, which is commissioned by global technology company SafetyCulture, paints a picture…
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Apr- 2024 -12 AprilRestaurants
Deliveroo extends exclusive partnership with Wingstop
Deliveroo and Wingstop have announced an extension of their exclusivity partnership, which began in 2018. The chicken restaurant chain’s menu will be available exclusively to Deliveroo customers to order on demand in 15 cities across the UK. Wingstop currently has 43 restaurants nationwide, as well as a “robust” opening pipeline…
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Oct- 2023 -31 OctoberFeatures
The evolution of a brand – A fine line to follow
When you think about the world of hospitality in the UK, cast your mind back over the last 20 or so years and remember the brands which have dominated our high streets. Frankie & Benny’s, Pizza Express, Café Rouge, Chiquito, Prezzo, Cote – all names which once would have been…
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23 OctoberSponsored
Plant Based World predicts long-term growth and top industry trends
Plant Based World Expo Europe, the largest 100% plant-based trade event in Europe, is unveiling future trends and what we can expect from the food industry, marking the beginning of ‘Plant Based 2.0’. Long term growth in the plant-based food industry is being led by the UK, one of the…
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3 OctoberFeatures
A career in hospitality doesn’t have to be short-term: Q&A with Cairn Group
What were the key findings of the research conducted by Cairn Hotel Group regarding staff perceptions in the hospitality industry? The findings from our new research are alarming and highlight the concerning feelings of many people towards our sector – something that has been an issue for many years. From…
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Sep- 2023 -27 SeptemberBusiness
One third of hospitality staff quit their job within six months
One third of hospitality staff quit their jobs within six months of starting, according to data from Cairn Hotel Group. The survey also found that over half of adults believe that a job in hospitality is one without progression. Further to this, nearly a quarter of Gen Z’s in hospitality…
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