Gen Z
Coverage of consumer behaviour, digital habits, and brand expectations shaping how younger guests engage with hospitality venues across the UK. This section explores trends in menu preferences, sustainability values, social media influence, and tech-enabled service, offering insight for F&B operators, marketers, and brand strategists looking to attract and retain a new generation of diners with evolving tastes and expectations.
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Oct- 2024 -23 OctoberBusiness
Over 75% of hospitality workers ‘unconcerned’ about job automation
A recent report undertaken by YouGov has found that three quarters of hospitality workers in the UK (76%) are unconcerned about their jobs being automated in the future. The Feedback from the Field report of frontline employees and managers, which is commissioned by global technology company SafetyCulture, paints a picture…
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Apr- 2024 -12 AprilNews
Today’s news in brief – 12/04/24
Restaurant group Six by Nico will be opening a new restaurant in Westgate, Oxford, on Wednesday 22 May. The site will be its fifteenth restaurant across the UK. Six by Nico Oxford has a capacity for 64 covers in the main dining area with a private dining space for 12…
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12 AprilRestaurants
Deliveroo extends exclusive partnership with Wingstop
Deliveroo and Wingstop have announced an extension of their exclusivity partnership, which began in 2018. The chicken restaurant chain’s menu will be available exclusively to Deliveroo customers to order on demand in 15 cities across the UK. Wingstop currently has 43 restaurants nationwide, as well as a “robust” opening pipeline…
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Oct- 2023 -31 OctoberFeatures
The evolution of a brand – A fine line to follow
When you think about the world of hospitality in the UK, cast your mind back over the last 20 or so years and remember the brands which have dominated our high streets. Frankie & Benny’s, Pizza Express, Café Rouge, Chiquito, Prezzo, Cote – all names which once would have been…
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23 OctoberSponsored
Plant Based World predicts long-term growth and top industry trends
Plant Based World Expo Europe, the largest 100% plant-based trade event in Europe, is unveiling future trends and what we can expect from the food industry, marking the beginning of ‘Plant Based 2.0’. Long term growth in the plant-based food industry is being led by the UK, one of the…
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3 OctoberFeatures
A career in hospitality doesn’t have to be short-term: Q&A with Cairn Group
What were the key findings of the research conducted by Cairn Hotel Group regarding staff perceptions in the hospitality industry? The findings from our new research are alarming and highlight the concerning feelings of many people towards our sector – something that has been an issue for many years. From…
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Sep- 2023 -27 SeptemberBusiness
One third of hospitality staff quit their job within six months
One third of hospitality staff quit their jobs within six months of starting, according to data from Cairn Hotel Group. The survey also found that over half of adults believe that a job in hospitality is one without progression. Further to this, nearly a quarter of Gen Z’s in hospitality…
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1 SeptemberRestaurants
Döner Shack unveils rebrand plans to attract younger audience
Döner Shack will be launching a rebrand across five UK stores, beginning in Glasgow, early this month in a bid to appeal to a younger demographic and “position the brand to have more focus on the flavour of the food”. As part of the transformation, the street food chain has…
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Jul- 2023 -19 JulyFeatures
Data and sustainability: Take advantage of growing demand for sustainable eating
“Restaurant owners cannot afford not to address sustainability. It just makes sense. If you’re not looking at your energy use, you’re not tracking your food waste and if you don’t have data on your company, you can’t really be successful, because you don’t know what’s happening at the customer level,”…
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Jun- 2023 -21 JuneRestaurants
Over a third of people spend more in sustainable venues
Over a third of pub and restaurant goers in the UK are prepared to spend more than usual in venues with strong sustainability credentials, according to a report from CGA strategy. The report also found that nearly half of Gen Z and millennials were more likely to spend more at…
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