Allergen Information

Coverage of allergen labelling, menu compliance, staff training, and regulatory enforcement affecting foodservice businesses across the UK. Tracks policy updates such as Natasha’s Law, legal obligations for pre-packed and made-to-order items, and best practices in digital and in-person allergen communication. Tailored for chefs, catering contractors, and operators managing risk, protecting customers, and ensuring operational alignment with food safety legislation in hospitality settings.

  • Sep- 2019 -
    6 September
    Cafes and Coffee Shops‘Natasha’s law’ enacted in parliament

    ‘Natasha’s law’ enacted in parliament

    ‘Natasha’s Law’ was enacted yesterday (5 September), which will require businesses to include full ingredients labelling on direct sale foods, and will go into force in October 2021. Following the death of Natasha Ednan-Laperouse, the teenager who died after suffering an allergic reaction to a Pret a Manger baguette, the…

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  • Jun- 2019 -
    25 June
    Regulations & PoliciesTamarind staff dismissed after claiming chicken stock was used in veggie meals

    Tamarind staff dismissed after claiming chicken stock was used in veggie meals

    The former assistant manager of Michelin-starred Indian restaurant Tamarind in Mayfair, London, has won a legal dispute with the restaurant after he was made redundant when he raised concerns regarding the use of Knorr chicken stock in vegetarian dishes. According to employment tribunal documents, on 4 June Mafis Ali made…

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  • May- 2019 -
    9 May
    Cafes and Coffee ShopsFSA backs mandatory ingredient labelling on food

    FSA backs mandatory ingredient labelling on food

    The Food Standards Agency (FSA) has advised that increased allergen information should be provided on pre-packed direct sale food to “give consumers greater confidence in the food they eat”. The board also set out priorities as part of an ambition to make the UK the best place for food hypersensitive…

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  • Apr- 2019 -
    23 April
    AdviceWhy restaurants of the future must be more inclusive

    Why restaurants of the future must be more inclusive

    In 2019, restaurants must face up to the fact that all customers aren’t the same. Whilst society as a whole finds ways to be more inclusive and aware of what makes us different, the hospitality sector must reflect this. Restaurant experiences shouldn’t be confined to a certain type of person…

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  • Mar- 2019 -
    28 March
    Pubs and BarsStar Pubs & Bars opens menus up to leased and tenanted licensees

    Star Pubs & Bars opens menus up to leased and tenanted licensees

    Star Pubs & Bars (SP&B) has announced it is making its Just Add Talent (JAT) managed operator food menus available to its leased and tenanted licensees, enabling them to benefit from the negotiated discounts and food insight support it provides to its managed operators. Aimed at the company’s community pubs,…

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  • 11 March
    AdviceIs your business allergy aware?

    Is your business allergy aware?

    Statistics show a steep rise in the number of people suffering with allergies across the UK. According to Mintel 44% of British adults now suffer from at least one allergy, with one in 100 people being diagnosed as coeliac. Since December 2014, the law changed and means a business can…

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  • Jan- 2019 -
    14 January
    Apps & TechnologyAllergens found in JustEat listed takeaways

    Allergens found in JustEat listed takeaways

    A new investigation has found that a number of restaurants listed on food delivery app JustEat, have been selling food that could cause allergic reactions. The research by the BBC’s Panorama programme, also found that over 100 restaurants listed on the app had a food hygiene rating of zero, despite…

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  • Oct- 2018 -
    25 October
    Food and DrinkDeliveroo to display allergy information in menu overhaul

    Deliveroo to display allergy information in menu overhaul

    Deliveroo has announced changes to how the platform displays allergen content on menus in an effort to increase transparency for consumers and promote restaurant action. Until now restaurants and takeaways have not been able to display granular information for each dish on delivery apps, instead it has tended to be…

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  • Sep- 2018 -
    28 September
    Food and DrinkCoroner calls Pret A Manger labelling ‘inadequate’ in allergy death

    Coroner calls Pret A Manger labelling ‘inadequate’ in allergy death

    Pret A Manger’s allergy labelling has been deemed “inadequate” by the coroner investigating the death of a 15-year-old girl who died of an allergic reaction to a baguette she purchased from the store. Natasha Ednan-Laperouse, 15, went into cardiac arrest on a flight after buying a sandwich at Pret A…

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