Tips
Our Tips coverage delivers essential updates and guidance on gratuity practices across the UK foodservice and hospitality sector, including evolving legislation, service charge policies, payroll compliance, staff tipping protocols, and operational best practices. We focus on what restaurateurs, pub operators, caterers, and F&B managers need to know to handle tipping transparently, fairly, and legally, while maintaining team morale and guest satisfaction.
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Apr- 2024 -23 AprilBusiness
Gov delays tipping law until October 2024
The UK government has delayed the implementation of the tipping law from July 2024 to October 2024. The Department for Business and Trade published an updated Code of Practice on Monday (22 April 2024) on the fair and transparent distribution of tips that will have legal effect under the Employment…
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8 AprilNews
Today’s news in brief – 08/04/24
The latest transport strike has widened hospitality revenue losses to over £5bn, according to the NTIA. News follows the recent industrial action announced by the ASLEF union and London Underground, which ran from 5 April until today (8 April) and included a six-day ban on overtime. According to Kill, the…
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8 AprilPubs and Bars
Strong St Patrick’s Day tips drinks sales into growth
Average drinks sales in the UK’s managed venues for the week ended 23 March were up 1% compared with the same period last year. It follows a 1% increase over the previous week, and 5% growth in the seven days before that. Pubs and bars took advantage of St Patrick’s…
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Feb- 2024 -23 FebruaryNews
Today’s news in brief – 23/02/24
Tortilla appointed Andy Naylor as its new CEO, as Richard Morris will be stepping down at the end of March. Naylor, who has worked alongside Morris for the last seven years, initially joined as CFO and most recently was UK managing director. Meanwhile, Maria Denny has joined the business this…
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23 FebruaryRegulations & Policies
New tipping rules strike right balance, says UKH
UKHospitality has praised the proposed tipping code of practice saying it “rightly enables businesses to reflect the circumstances in which they operate, without being too prescriptive and burdensome”. The Government legislated in May 2023 to introduce the Tipping Act which sets out how tips, gratuities and service charges are processed…
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Jan- 2024 -31 JanuaryPeople
Swinton Estate appoints Josh Barnes as head chef
The Chef’s Table at the Swinton Estate has appointed Josh Barnes as its new head chef. All of Barnes’ cooking will be performed in full view of the select group of diners joining him for chef’s Table at the hotel. Just 12 seats will be available for each evening, with…
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Oct- 2023 -2 OctoberTrade Associations
UKH calls for no Christmas strikes amid ongoing rail dispute
Hospitality businesses such as Wasabi, Greene King and Fuller’s have signed an open letter alongside UKH to the Transport Secretary, RMT, ASLEF and Rail Delivery Group, urging them to resolve the ongoing disputes to avoid strikes over the Christmas period. It comes as fresh rail strikes, which began on Saturday…
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Jul- 2023 -24 JulyComment
How will the industry be affected by the new allocation of tips?
Do you think the new Employment Allocation of Tips Act will genuinely work in redistributing the fair share of tips? I don’t believe this legislation touches the surface of the subject. I think it addresses principally what you said at the beginning of our discussion, which is where tips and…
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10 JulyRestaurants
Ivy Collection cuts employee tips after minimum wage increase
Employees at restaurant branches of The Ivy Collection have said they are being short changed on their tips after the company cut their share of the service charge paid by diners when the legal minimum wage increased in April, The Guardian has reported. A few staff at the restaurant group…
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7 JulyNews
PizzaExpress appoints first ever ‘head of flair’
PizzaExpress has announced the appointment of its first ever head of flair in Danny Hamilton, the PizzaExpress Kings Lynn general manager. As head of flair, Hamilton will be the “ultimate brand ambassador” for the restaurant chain with both customers and restaurant teams, from helping to select new menu items to…
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