Comment
The latest comment and opinion, from industry figures and the business journalists at Catering Today. We bring you the latest on what’s happening in the restaurants, bars and catering industry, with exclusive stories, analysis, best practice and industry comment.
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May- 2023 -12 May
Why customer loyalty can be your inflation crisis lifeline
Can you tell us about your experience in customer loyalty and your role at Antavo? I’m the chief strategy officer and one of the co-founders of Antavo, the enterprise loyalty programme management software. I started thinking about Antavo’s business plan more than 12 years ago. Eventually, the company was founded…
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11 May
How can hospitality ensure inclusivity towards the LGBTQ+ community?
An LGBTQ+ celebration is likely coming to a venue near you this month (May) as hundreds of venues sign up for Pub Pride, an Ask for Clive campaign celebrating the LGBTQ+ community in LGBTQ+ inclusive venues ahead of Pride season. Previously Pub Pride has involved live music, drag shows, karaoke,…
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9 May
A fulfilling career in hospitality can be possible: Q&A with Springboard’s CEO
Is there a recruitment crisis in hospitality at the moment? In short, yes. But there has been one for many years, even for decades, there haven’t been enough staff in the catering industry in the UK. This is why Springboard was set up 33 years ago, and the crisis has…
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9 May
The next generation of British Asian cuisine
What made you want to set up My Lahore Chef Academy? So the reason behind it was when I studied in Bradford college. I did catering hospitality level one, level two, level three at that time, we had My Lahore already going on but it’s a very different method or…
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3 May
The ‘Market Place’ of Ideas: Reinventing the dining experience
“I think the way the industry is going and where people see casual dining, is completely changing. The fact is now you can go out with a group of friends, and all have the same experience of being somewhere but all have a completely different food and drink experience. I…
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3 May
Top considerations for hospitality businesses heading into the era of personalisation
The start of 2023 has been particularly difficult for the hospitality sector, with rising inflation forcing consumers to cut discretionary spend. In fact, more than half of UK consumers have cut back on non-essential spending, with nearly two-thirds choosing to reduce the amount they eat out. As such, in the…
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2 May
Fighting the global food waste problem with AI and automation
With food and drink prices remaining stubbornly high in the UK despite recent Office for National Statistics figures showing a slowdown in inflation, it has never been more important to manage and reduce waste. Yet, according to the United Nations, roughly 17% of all food produced in the world for…
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Apr- 2023 -28 April
Fast, fresh talent: 7 tips for sourcing hospitality talent at the last minute
Businesses always aim to get their staffing right. But in catering and hospitality things can be very unpredictable: there are times when restaurants, pubs and bars need to pull in last minute staff. The upcoming Coronation of King Charles III – and the four-day bank holiday around it – will…
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28 April
Keep it Professional: Building Respect for everyone working in Hospitality
People are the heart of hospitality. Yet, the external perception of hospitality workers is often clouded by outdated stigma, which is hard to shake off. More critically, this is having a negative impact on recruiting at a time when labour is in short supply; not to mention the direct impact…
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26 April
The Shaftesbury Theatre’s foray into meetings and events
Can you tell us about your career leading up to your time at the Shaftesbury Theatre? I started in the events industry back in 2013, working for a London-based staffing agency that was looking for waiters and bar staff for various venues. I signed up to support my studies while…
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