Starbucks
Coverage focuses on the UK operations, brand strategy, and innovation roadmap of the world’s largest coffeehouse chain. Reporting includes expansion through drive-thru and delivery-only formats, mobile ordering and loyalty via the Starbucks Rewards app, sustainability initiatives such as reusable cup schemes, and menu localisation for UK consumer preferences. Insight is geared toward operators tracking premium beverage trends, high street trading, and digitally enabled customer engagement in the branded coffee sector.
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Oct- 2025 -28 OctoberCafes and Coffee Shops
Starbucks to close stores across EMEA after portfolio review
Starbucks has announced plans to close an undisclosed number of stores in the UK, Switzerland and Austria following a review of its European, Middle Eastern and African (EMEA) operations. The company said the closures form part of its ‘Back to Starbucks’ strategy, aimed at refocusing on customer service and ensuring…
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Sep- 2025 -23 SeptemberPeople
Wingstop UK unveils two senior appointments
Wingstop UK has announced two new appointments to its leadership team as the business continues its expansion. Diego Martinho joins as head of delivery, leading Wingstop UK’s delivery channels, including aggregator partnerships, direct-to-consumer delivery, and click and collect across its restaurant estate. The group said Martinho will “elevate the customer…
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16 SeptemberCafes and Coffee Shops
Starbucks UK appoints new marketing director
Starbucks has announced the appointment of Vic Robertson as its new marketing director in the UK, as the cafe chain pursues its “Back to Starbucks” strategy under chief executive Brian. Two of the company’s stated priorities are reestablishing its role as a community coffeehouse and reigniting consumer passion for the…
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Jul- 2025 -30 JulyCafes and Coffee Shops
Starbucks turnaround plan ‘ahead of schedule’ despite Q3 sales dip
Starbucks has said a turnaround plan for the group is “ahead of schedule”, despite seeing global comparable store sales fall by 2% in its third quarter. This decline was driven by a 2% decline in comparable transactions, partially offset by a 1% increase in average ticket. In the quarter ended…
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25 JulyFeatures
Can leadership programmes solve hospitality’s recruitment woes?
The UK hospitality sector is facing one of its most significant challenges in years. According to UKHospitality, the industry has shed 69,000 jobs since October 2024, a sharp reversal from the previous year when 18,000 roles were created in the same period. Job losses in the sector have been three…
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8 JulyCafes and Coffee Shops
Starbucks UK expands youth leadership scheme
Starbucks UK has launched the second round of its Accelerated Leadership Programme, aiming to fast-track more than 20 young people from entry level to store manager within 13 months. The scheme, which opened for applications yesterday (7 July) during Youth Employment Week, offers a management-level qualification that typically takes three…
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Jun- 2025 -24 JuneFood and Drink
SSP signs 14-year F&B contract with Leeds Bradford Airport
SSP Group has signed a 14-year contract to expand and refresh food and beverage outlets at Leeds Bradford Airport, as part of the airport’s £100m terminal redevelopment. The new agreement will see SSP operate a wider range of brands in the airport’s extended main terminal, including its first AMT Coffee…
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May- 2025 -19 MayPeople
Ole & Steen appoints former Starbucks director as CMO
Danish bakers Ole and Steen has announced the appointment of Sarah Harris as its new group chief marketing officer as the brand continues to accelerate its growth.Harris joins the business from today (19 May), bringing over 25 years of experience in retail and hospitality marketing to the role, having previously…
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19 MayRestaurants
UKH celebrates seventh anniversary with new member additions
UKHospitality is celebrating its seventh anniversary with new memberships across all types and sizes of business – from independent pubs, restaurants and hotels, to major UK-wide operators. New members include the Beautiful Pubs Collective, EasyHotel, Fulham Shore, Leonardo Hotels, Nutwood Pubs, Paulton’s Park, Popeye’s and Starbucks. According to UKH, a…
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15 MayFood and Drink
SSP signs deal to upgrade Southampton Airport F&B offering
SSP Group, an operator of food and beverage outlets in travel locations worldwide, has agreed a new partnership with Southampton Airport to transform the airport’s food and beverage offer. The deal also strengthens SSP’s partnership with AGS Group, which owns multiple UK airports including Southampton and Glasgow Airport where the…
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