Pret
Coverage focuses on the operational strategy and brand evolution of one of the UK’s most recognisable food-to-go and coffee chains. Reporting includes the rollout of Pret’s coffee subscription model, growth through franchise and travel hub partnerships with platforms like Moto and SSP, international expansion into markets such as the US, France, and India, and developments in menu innovation, delivery, and digital pre-ordering. Insight is designed for operators tracking high-street trading, commuter-driven footfall, and tech-led customer retention in the grab-and-go space.
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Oct- 2018 -9 OctoberCafes and Coffee Shops
Latest Pret A Manger allergy victim-link identified
A second Pret A Manger customer who is believed to have died after an allergic reaction after eating a ‘super-veg rainbow flatbread’ at one of the coffee chain’s outlets has been named. Celia Marsh, 42, from Melksham, Wiltshire, died in December shortly after eating the flatbread, and her family said…
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3 OctoberCafes and Coffee Shops
Pret A Manger announces it is to label all products following ‘baguette death’
Pret A Manger has announced it is to label all products after a teenager fell into cardiac arrest after eating a baguette which did not list all ingredients correctly. The company’s CEO Clive Schlee said he was “deeply sorry” when the company announced the labelling changes this morning (3 October).…
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Sep- 2018 -28 SeptemberFood and Drink
Coroner calls Pret A Manger labelling ‘inadequate’ in allergy death
Pret A Manger’s allergy labelling has been deemed “inadequate” by the coroner investigating the death of a 15-year-old girl who died of an allergic reaction to a baguette she purchased from the store. Natasha Ednan-Laperouse, 15, went into cardiac arrest on a flight after buying a sandwich at Pret A…
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5 SeptemberAdvice
Taking a proposition from ‘meh’ to ‘yeah’
During the reign of casual dining brands, reliability, know-what-you’re-getting and crowd-pleasing cuisine kept the average consumer happy. Branded Italian concepts were as ubiquitous as they were successful. Being ‘okay’ was genuinely good enough; Pragma worked with F&B clients achieving mostly seven or eight out of 10 as an advocacy score,…
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Aug- 2018 -7 AugustCafes and Coffee Shops
Pret A Manger introduces genderless gingerbread men
Pret A Manger has decided to make its gingerbread men genderless and call them gingerbread biscuits instead. The decision was made after the sandwich chain’s CEO Clive Schlee received a letter from one of its customers, whose niece Annie asked why Pret only had gingerbread men. So far, the chain…
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Jul- 2018 -17 JulyAdvice
Why now is a good time to start your career in hospitality
With Brexit looming, the hospitality industry is right to feel jittery. According to a KPMG report on labour migration in the hospitality sector, compiled for the British Hospitality Association (BHA), the industry is highly reliant on EU nationals. Between 12.3% and 23.7% of the hospitality sector workforce is made up…
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12 JulyCafes and Coffee Shops
Pret to open outlet run by former homeless staff
Sandwich chain Pret A Manger has announced plans to open an outlet run by staff who were once homeless. Pret has run a ‘Rising Stars’ programme for 10 years, where it trains people who are homeless in an effort to break the cycle of homelessness. In a blog written by…
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3 JulyCafes and Coffee Shops
Pret A Manger launches new apprenticeship scheme
Pret A Manger has announced the launch of a new apprenticeship programme, offering candidates the opportunity to complete a fully funded undergraduate degree in Business Management at Manchester Metropolitan University. The chain claims that within four years of starting the apprenticeships, the students could be running their own Pret shop…
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May- 2018 -29 MayBusiness
Pret A Manger ‘sold for £1.5bn’, all staff to receive a £1,000 bonus
Pret A Manger is to give every member of staff a £1,000 bonus after the company was reportedly bought for £1.5bn. Pret CEO Clive Schlee Tweeted the news this morning: https://twitter.com/Cliveschlee/status/1001385588312952833 The deal is set to be completed over the summer with the Pret CEO saying: “The £1,000 bonus will…
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15 MayPeople
Jamie Oliver knocked off Sunday Times Rich List
Jamie Oliver has not made the Sunday Times Rich List for the first time in eight years, following a strained few months in which the celebrity chef has struggled with his restaurant group. Oliver was valued at £150m in last year’s list, but earlier this year, it was reported that…
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