Comment
The latest comment and opinion, from industry figures and the business journalists at Catering Today. We bring you the latest on what’s happening in the restaurants, bars and catering industry, with exclusive stories, analysis, best practice and industry comment.
-
Sep- 2020 -3 September
The value of guest data beyond Eat Out to Help Out
The UK government’s ‘Eat Out to Help Out’ scheme has proved to be a success for the nation’s hospitality sector by encouraging people to return to pubs, cafes, bars and restaurants after COVID-related closures. With figures from the UK treasury showing that over 64 million discounted meals and counting have…
Read More » -
2 September
Why the food and beverage sector now faces major insurance challenges
Mactavish, the specialist outsourced insurance buyer and claims resolution expert, is warning companies operating in the food and beverage sector that any significant operational changes they have made in response to Covid-19 could place them in breach of their existing insurance policy terms, potentially leaving them unable to access crucial…
Read More » -
1 September
The coronavirus diaries: Andrei Lussmann
I decided to open the estate gradually to enable us, as a team, to understand the market now; how people were feeling about dining out and how operationally we have been able to adapt to new measures. We opened St Albans and Harpenden on 4 July and have since followed with…
Read More » -
Aug- 2020 -28 August
Al Fresco pubs: How to create the perfect pub beer garden experience
A recent study carried out by Finder found that 60% of the UK’s adult population is currently working from home, a figure that is likely to remain relatively high until at least the end of the year. With consumers commuting far less into town centres, the expected footfall that the…
Read More » -
26 August
Five stars: Top tips to get better reviews
Online reputation management – pretty much everyone working in hospitality knows the importance of it. In fact, having a positive online presence can make or break your business, with a staggering 76% of UK consumers admitting to checking internet reviews before choosing an establishment to eat or drink at. Think about it, if a potential customer searches for your…
Read More » -
21 August
GMs must be front of house to reassure customers and staff post-lockdown
The best hospitality operators definitely took a ‘glass half full’ approach when lockdown was imposed and looked for the opportunities in a situation that was beyond their control, rather than railing against it. Enforced closure allowed for the reflection and review that are hard to make time for when you’re…
Read More » -
19 August
Adhering to GDPR when assisting NHS Test and Trace
Since the hospitality sector was permitted to reopen on 4th July 2020, there has been a heavy emphasis on assisting NHS Test and Trace to support the gradual easing of the social and economic lockdown measures, following the COVID-19 outbreak. This means every hotel, pub and restaurant has been urged…
Read More » -
18 August
Take me home – The future of the food industry
For better or worse, whether it be multi-channel cable television, police sirens or chlorinated chicken, the UK will always lag behind the US, and then eventually catch up. Right now, the Covid-19 pandemic has joined forces with the tech revolution (and our peculiar national obsession with copying the Americans) to…
Read More » -
17 August
The coronavirus diaries: Liam Dillon pt. 2
Before lockdown, The Boat Inn was well and truly on its way to turning the corner on what has been quite a tough 3 years of trading. We’d gone from gammon egg & chips to tasting menus and handbag stools. Like many other business operators in this sector, I found…
Read More » -
14 August
New branding trends for food and drink
In the highly competitive F&B sector, standing out from the competition is harder than ever. New products are launched every week and the market is becoming ever more saturated. Innovative approaches to visual design and branding are increasingly used in an effort to connect with the target audience on an…
Read More »
