Business Model

Our Business Model coverage explores how UK foodservice operators, from restaurants and pubs to caterers and café groups, are adapting and innovating their commercial strategies in response to shifting consumer habits, economic pressures, and competitive dynamics. We report on emerging revenue streams, franchising, delivery models, subscription dining, tech integrations, cost structures, and diversification strategies that define successful operations across the hospitality landscape.

  • Apr- 2023 -
    25 April
    BusinessWhitbread

    Whitbread’s profits hit £413m amid strong Premier Inn performance

    Premier Inn owner Whitbread Plc has reported that its annual adjusted pre-tax profit increased to £413m, for the 12 months to March 2, 2023 against a loss of £16m the previous year. The report revealed that the result topped the pre-pandemic annual profit level of £358m achieved in 2019-20. Revenue…

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  • 18 April
    Cafes and Coffee ShopsBob and Berts continues expansion with six new stores

    Bob and Berts continues expansion with six new stores

    Independent coffee shop chain Bob and Berts has announced plans to open up to six new stores this year in Scotland and England. The opening of these new coffee shops will take its total footprint to more than 30 sites across England, Scotland and Northern Ireland. The brand operates from…

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  • Mar- 2023 -
    9 March
    Food and DrinkDomino’s FY sales boosted by record Q4

    Domino’s FY sales boosted by record Q4

    Domino’s UK has seen revenues rise by 7% to £600m in FY22, with like-for-like system sales up by 5.3% in the period, boosted by a strong Q4, where record quarterly orders were reported.  Profit-before-tax fell by 13.2% to £98.9m however, affected by an additional £2.4m accelerated amortisation and impairment relating…

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  • 3 March
    BusinessChishuru launches crowdfund for new Oxford Circus opening

    Chishuru launches crowdfund for new Oxford Circus opening

    Award-winning West African restaurant Chishuru has launched a crowdfunding page to help raise money for a new opening in central London. Drawing from her Nigerian heritage, chef and founder Joké Bakare opened the restaurant in 2020 in a 32-cover location in Brixton Village which was originally supposed to only last…

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  • Feb- 2023 -
    16 February
    Food and DrinkSSP Group UK trading hit by rail strikes in Q1

    SSP Group UK trading hit by rail strikes in Q1

    SSP Group has seen its UK sales performance weakened by rail strikes in the first quarter of FY23, as revenues hit only 83% of 2019 levels at £215m. Its overall Q1 performance in the region reflected both the seasonally higher weighting of rail and the impact of more industrial action…

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  • Jan- 2023 -
    27 January
    PeopleWatchHouse appoints first managing director

    WatchHouse appoints first managing director

    Coffee roaster WatchHouse has announced the appointment of Caroline Ottoy as the company’s first managing director, reporting directly to CEO and founder Roland Horne. Prior to her appointment, Ottoy was the head of operations at organic retailer, Planet Organic.  Ottoy will be responsible for driving growth for the business by…

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  • Nov- 2022 -
    10 November
    RestaurantsDomino’s sales rise 19% on 2019 but deliveries down in Q3

    Domino’s sales rise 19% on 2019 but deliveries down in Q3

    Domino’s has revealed that its total system sales were up +19.6% in Q3 2022, compared with the same period in 2019. Its like-for-like system sales (excluding splits and the change in the VAT rate) increased +2.4%, and total orders year-to-date was up +0.7.  However, Q3 22 total orders were down…

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  • Oct- 2022 -
    25 October
    BusinessBurger King joins British Franchise Association

    Burger King joins British Franchise Association

    Burger King has announced its membership into the British Franchise Association (bfa), as part of a commitment to ethical franchising, and “ensuring franchisees feel confident about the viability of their businesses”. Burger King said it was “excited” to join the association, which aims to “support and influence high quality, ethical…

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  • Sep- 2022 -
    28 September
    Breweries and DistilleriesShepherd Neame returns to FY profit as sales rebound

    Shepherd Neame returns to FY profit as sales rebound

    Shepherd Neame has reported a statutory profit before tax of £7.4m for the 52 weeks ended 25 June after a loss of £16.4m the year prior.  The brewer, owner and operator of over 300 pubs in Kent and the Southeast, also saw an EBITDA of £23.4m, which “significantly rose” from…

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  • Aug- 2022 -
    4 August
    Pubs and BarsNightcap revenues jump 55.1% to £35.9m in FY22

    Nightcap revenues jump 55.1% to £35.9m in FY22

    Nightcap has reported its group revenues surged 55.1% year-on-year from £6m to £35.9m on a combined group of companies basis for the 53 weeks ended 3 July 2022 (FY22), with like-for-like revenues up 23.6%. The fourth quarter ended 3 July 2022 (Q4 FY22) also saw group revenues jump 73.2% to…

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