Four in 10 Brits say high streets are in decline, UKH finds
The results were released during the Labour Party conference and underline what UKH described as a widening divide between urban centres and smaller communities
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Four in 10 people believe their local high street is worse than it was a year ago, according to research published by UKHospitality.
The survey of 5,000 consumers, carried out by CGA by NIQ in partnership with Zonal, found the perception of decline was strongest in suburban and rural areas. Some 55% of suburban respondents said their high street had worsened, alongside 48% in rural communities. By contrast, only 19% of city centre residents felt the same.
The results were released during the Labour Party conference and underline what UKH described as a widening divide between urban centres and smaller communities. The trade body said the figures highlighted the need for government intervention to support local economies.
In light of these findings, UKH has refreshed its call on the chancellor to use the 26 November Budget to introduce the maximum business rates discount for all hospitality properties with a rateable value under £500k, and a zero rate surcharge for those above that threshold.
According to the trade body, such measures would help reduce costs and encourage investment as the survey also found that 74% of respondents believe hospitality businesses need greater government support.
Allen Simpson, chief executive of UKH, said: “These are really worrying statistics. It’s clear that many of our communities, outside of big cities, feel that they are being left behind. That’s unacceptable. This needs urgent action, and it’s no coincidence that this is happening at the same time as hospitality businesses are being taxed out.
“Relentless tax and cost increases are forcing high street and community businesses to use all their available cash to pay the bills. They simply don’t have the means to invest and grow, which impacts us all.”
He added: “One of the major barriers to high street investment and regeneration is the outdated business rates system. Bricks and mortar businesses, like our pubs, restaurants, hotels and cafes, have for decades paid far more than their fair share and it’s time to level the playing field.”
