Comment
The latest comment and opinion, from industry figures and the business journalists at Catering Today. We bring you the latest on what’s happening in the restaurants, bars and catering industry, with exclusive stories, analysis, best practice and industry comment.
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Sep- 2018 -19 September
Capitalising on themed restaurants
In a saturated restaurant market, getting customers to notice your establishment can be increasingly tricky, with more restaurants than ever closing because of the increasing competition. Some of the most successful restaurants competing in the 21st Century market space will certainly have a unique edge – offering customers unusual, quirky and…
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18 September
Facing up to the skills shortage with apprenticeships
The UK hospitality industry is facing what some experts call a ‘dire skills shortage’. In 2018 alone, up to 375,000 positions need to be filled and in restaurants and bars in particular, there are more than 125,000 roles vacant. To add to this, it’s predicted we will lose one million…
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17 September
Opportunity: Top five social media tips
Social media has had an immense impact on the catering world as a direct follow on from the impact it has had on the wider world and society. Business owners are often afraid of doing social media ‘wrong’ and avoid it or alternatively try to have a presence on every…
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14 September
What’s driving growth in the functional beverage industry?
The functional beverage industry is booming. The market is predicted to rise by as much as 12% compound annual growth rate (CAGR) by 2022, with vitamin-infused beverages, probiotic drinks and ‘better for you’ teas enjoying a year-on-year increase in sales; as consumers become increasingly health conscious. In the last few…
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13 September
Using platforms to boost your restaurant sales
Using the right platforms can considerably increase your restaurant’s brand reach as well as boosting your profits. However they do need regular management to maximise revenues. In my restaurant, Firebrand Pizza we use a number of companies: Deliveroo We did try UberEats when we opened two years ago, but it…
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12 September
Every little helps – but why push charity campaigns?
It’s often said that ‘charity begins at home’ and this rings true with the catering and hospitality business. After all, taking care of your staff will ensure operations run smoothly and aids in the success of the business. However, look beyond the superficial and discover that charity work not only…
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11 September
2018’s coffee trends – ridiculous or rational?
The UK is obsessed with coffee. We drink 95 million cups every day, which is almost 30 million more cups of coffee than people. That figure has rocketed in the last 10 years, so what is it that’s driving us to coffee? Well it turns out that it’s so much…
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10 September
How is technology shaping the takeaway sector?
We love a takeaway in Britain, don’t we? It doesn’t matter if it’s pizza, Indian cuisine or a Chinese dish, we all enjoy diving into our food of choice in the comfort of our own home. Luckily, we have an abundance of takeaways to choose from in the UK. Here,…
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7 September
How better internal communications can improve customer experience
According to the Deloitte 2018 Global Human Capital Trends survey, 72% of UK HR and business leaders have already seen the benefit from using digitally-connected workplace tools. However, the same report reveals that only 11% of organisations are actively identifying emerging communications channels. Employee communications are important for the catering…
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5 September
Taking a proposition from ‘meh’ to ‘yeah’
During the reign of casual dining brands, reliability, know-what-you’re-getting and crowd-pleasing cuisine kept the average consumer happy. Branded Italian concepts were as ubiquitous as they were successful. Being ‘okay’ was genuinely good enough; Pragma worked with F&B clients achieving mostly seven or eight out of 10 as an advocacy score,…
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