Comment
The Comment section on Catering Today features expert opinions, editorials, and thought leadership from across the UK hospitality industry. It offers in-depth perspectives from restaurateurs, chefs, trade body leaders, and analysts on the key issues shaping foodservice — from staffing and supply chain challenges to innovation, sustainability, and market recovery. Catering Today’s commentary highlights diverse industry voices, providing critical insights and strategic viewpoints that help hospitality professionals navigate commercial, regulatory, and operational change.
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Aug- 2020 -5 August
Managing waste in the hospitality industry
With more than 127, 000 hospitality employing more than 3.2 million people, it should come as no surprise that the UK’s hospitality industry is one of the largest. Approximately 10% of the country’s workforce is employed within hospitality, the third largest private sector employer, which also provides five % of…
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Jul- 2020 -31 July
Getting your hospitality businesses in touch with the low touch economy
After months of difficulty, uncertainty, and a precarious balancing act at the edge of business survival, the UK’s hospitality sector may finally be seeing the sun break through the storm clouds. Chancellor Rishi Sunak brought welcome news for the suffering sector with a VAT cut for hotels, restaurants, and other…
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29 July
How to navigate the confusing ordering and payment app landscape
The hospitality industry has not always adopted technology as quickly as it might. After all, going to the pub is about meeting people and having personal experiences. It’s a chance to have fun, receive great service, get to know the bar staff, be wowed by the perfect serve or savour…
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27 July
The coronavirus diaries: Uncle John’s Bakery
Uncle John’s Bakery has been a staple in the community for 25 years, providing fresh Ghanaian baked goods and has received continuous support from our customers. The business was started in 1995 by my parents John and Emelia Mensah, after they arrived in the UK in the early 80’s. I…
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24 July
Mental health in the catering sector
For employees working within the catering sector, the workload is very demanding, and it is often pressurising to meet the satisfaction of customers. Seeing that restaurants are beginning to accelerate again, following lock down being eased, no doubt that catering employees will now be expected to work within a new…
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23 July
Yoca: The future of ordering
How does the platform work in practice, both for businesses and consumers? For businesses, we have a completely self-controlled self-service portal. We provide them with an account, which gives full access to menu tools, settings and an orders dashboard. Shops tailor their own structure, and control the naming of their…
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22 July
Preventing the second wave: how hospitality businesses can make a safe return to service
From 4 July, the hospitality sector has been slowly reopening after weeks of shut doors and takeaway orders, provided they can enforce social distancing measures and keep their customers and staff safe when trading. In order to keep customers safe from COVID-19, it requires both staff and customers to take…
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21 July
How to create a safe washroom experience when re-opening
Hospitality businesses across the country were naturally excited by the Prime Minister’s announcement that pubs, cafes and restaurants could re-open on 4 July. No doubt most want to get back up and running as quickly as possible and are busy working to ensure they comply with the government guidance. One…
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17 July
Customer experience in the ‘new normal’
2020 is undoubtedly the year nobody will forget. Everything we knew and took for granted – being able to fly to foreign countries, pop to the pub, go out for a meal – changed irrevocably. Coming out of lockdown is something that everyone is delighted about, although with a cautious…
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15 July
How landlords are losing out in extended Leicester lockdown
Having been a Landlord of two successful real ale pubs, I have been watching with keen interest how my former fellow publicans in our city have endured the effects of lockdown since they were forced to close their doors at midnight on 20 March 2020. I recall leaving one of…
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