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Innovation

We cover the ideas, technologies, and operational changes driving innovation across the UK foodservice sector. From kitchen automation and AI-driven ordering to new menu formats, digital loyalty schemes, sustainable packaging, and service model evolution, this brings together the developments transforming how restaurants, pubs, bars, cafés, and catering firms do business. Whether you’re looking to boost efficiency, improve guest experience, or stay competitive, we report on practical innovations with real-world application, curated for chefs, operators, F&B executives, and hospitality leaders shaping the future of service.

  • Jul- 2021 -
    23 July
    Trade AssociationsWSTA welcomes three new board members

    WSTA welcomes three new board members

    The Wine and Spirit Trade Association (WSTA)  has welcomed three new board members to its executive team this July.  Caroline Thompson-Hill, european managing director at Accolade, Alexei Rosin, managing director for UK and Ireland at Moët Hennessy UK Ltd and James Miles, chairman and managing director at Liv-ex Ltd, have…

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  • Jun- 2021 -
    10 June
    Food and DrinkDomino’s launches new UK and Ireland app

    Domino’s launches new UK and Ireland app

    Domino’s has announced the launch of its new UK and Ireland Pizza app for Android and Apple users. The continued app innovation comes after the company reported a 20% increase in online pizza orders during the third UK lockdown compared with the same period in 2019. The launch brings new…

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  • May- 2021 -
    21 May
    SponsoredEnsure your guests remain charged

    Ensure your guests remain charged

    It is nearing summer 2021 and we can see how industries have been impacted by the world events so far. Out of these testing times new ideas have been emerging especially when it comes to waves of digital innovation. As the hospitality industry is on the pathway to a full…

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  • Apr- 2021 -
    28 April
    PeoplePrezzo chair to join Deliveroo’s board

    Prezzo chair to join Deliveroo’s board

    Deliveroo has appointed Prezzo executive chair Karen Jones and former Coca-Cola Europe chief executive Dominique Reiniche to its board as non-executive directors. Jones will join the delivery apps board as the chair of the remuneration committee and as a member of the audit committee. Alongside her executive role at Italian…

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  • 12 April
    RestaurantsThe Glenturret Lalique Restaurant appoints new head chef

    The Glenturret Lalique Restaurant appoints new head chef

    The Glenturret Lalique Restaurant has announced the appointment of Mark Donald as head chef. Donald will join the restaurant from his position at Number 1 at The Balmoral in Edinburgh, where he has retained the Michelin star until he departed in 2021. The restaurant is located in the heart of…

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  • Mar- 2021 -
    25 March
    RestaurantsDeliveroo and Pizza Express renew national partnership

    Deliveroo and Pizza Express renew national partnership

    Deliveroo and Pizza Express have announced a renewed national partnership with a two-year exclusive deal across the UK and Ireland.   Pizza Express first partnered with Deliveroo in 2016, and customers are now able to order from its pizzerias on Deliveroo in 105 UK towns and cities. In total under the…

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  • 24 March
    Food and DrinkAmazon to reduce Deliveroo stake at IPO

    Amazon to reduce Deliveroo stake at IPO

    Amazon’s stake in Deliveroo will fall to 11.5% following the group’s IPO, according to the IPO prospectus. The fall represents a 4.3% decline from Amazon’s current 15.8% stake, as roughly 23.3 million shares are to be sold, raising between £90.87m and £107.18m. This exit opportunity, alongside a dilution in its…

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  • 22 March
    Apps & Technology
    Deliveroo set for biggest London flotation in 10 years

    Deliveroo set for biggest London flotation in 10 years

    Deliveroo has announced that it is expecting its stock flotation to value the firm at up to £8.8bn, which would make it the biggest London stock market debut in ten years. In a trading update, the food delivery company revealed that it is continuing to benefit from consumers ordering food…

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  • 8 March
    CoronavirusHospitality ‘generally optimistic’ despite Covid disruption, study finds

    Hospitality ‘generally optimistic’ despite Covid disruption, study finds

    Despite the effects of the Covid-19 pandemic on the industry, hospitality businesses are “mostly positive” about the future, according to a survey of 141 sector operators by accountancy firm Haysmacintyre. The 2021 Haysmacintyre ‘UK Hospitality Snapshot Survey’ revealed “encouraging signs of confidence” amongst the sector, even before the prime minister…

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  • Feb- 2021 -
    9 February
    Cafes and Coffee ShopsCreams seeks to expand franchise operations

    Creams seeks to expand franchise operations

    Dessert café brand Creams has announced it is seeking like-minded franchise partners to further roll-out its franchise operation nationwide.  Key development areas that have been identified by the group include The Midlands, Yorkshire, North East, North West and Scotland.  The “tried and tested” operation, with its own Gelato factory and…

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