Innovation
We cover the ideas, technologies, and operational changes driving innovation across the UK foodservice sector. From kitchen automation and AI-driven ordering to new menu formats, digital loyalty schemes, sustainable packaging, and service model evolution, this brings together the developments transforming how restaurants, pubs, bars, cafés, and catering firms do business. Whether you’re looking to boost efficiency, improve guest experience, or stay competitive, we report on practical innovations with real-world application, curated for chefs, operators, F&B executives, and hospitality leaders shaping the future of service.
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Jun- 2022 -14 JunePeople
KFC UK&I welcomes back Meg Farren as GM
KFC UK and Ireland has announced that Meghan Farren will be returning to KFC in the role of general manager (GM). It said Farren’s “unrivalled ability to inspire the distinctive disruption synonymous with the KFC brand” – whilst delivering year on year sales growth – makes her the “perfect” next…
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May- 2022 -20 MayNews
UKH calls for online sales tax
In its response to the government’s consultation on the introduction of an online sales tax, UKHospitality has called for consideration to be given to property-based industries such as hospitality. The trade body’s submission has also called for such a tax to be ear-marked to provide a “targeted reduction to business…
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16 MayRestaurants
McDonalds UK&I to invest over £250m in restaurant redesign
McDonald’s UK&I has announced an investment of over £250m over the next four years as the brand embarks on a programme to redesign some of its restaurant estate. It said its new “ambitious” ‘Convenience of the Future’ upgrade programme will see McDonald’s UK&I shake up the way its restaurants operate…
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13 MayPeople
Big Table Group appoints first F&B director
The Big Table Group, the operator of Las Iguanas, Bella Italia and Café Rouge, has appointed David Rust to the newly created role of director of Food and Beverage. Rust has over 30 years’ experience in the hospitality industry, working with brands across hotels, restaurants and leisure. He joins from…
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5 MayCafes and Coffee Shops
Creams CEO steps down as Pistachio Holdings ups stake
Creams has announced that Adam Mani, co-founder and chief executive officer (CEO), will step down from his position as CEO to assume the role of chief innovation officer. The announcement comes as Creams’ majority shareholder, Pistachio Holdings, and co-investor, Salonica Maroon, have acquired a further shareholding from the brand’s founders,…
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3 MayApps & Technology
Mr Yum acquires Sprout
Mobile ordering and payments company for restaurants, Mr Yum, has acquired hospitality Customer Relationship Management and marketing company Sprout. Sprout’s full-time staff will join Mr Yum as the London-based groups aim to create a global team of more than 260 employees, who will continue building tools for hospitality venues in…
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Apr- 2022 -4 AprilRestaurants
Popeyes opens first standalone UK site
Popeyes UK, the master franchise for the United Kingdom, is set to open its first standalone, sit-down restaurant in the UK in Chelmsford, shortly following its Westfield Stratford opening. Menu items already available at the Stratford restaurant will be offered at the standalone site, including Popeyes’ 12-hour marinated chicken and…
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Mar- 2022 -15 MarchRestaurants
Lu Ban wins ‘best restaurant in Liverpool’ award
Lu Ban Liverpool has been crowned the city’s best restaurant at the 2021 Liverpool City Region Tourism awards. The Chinese restaurant, based in Liverpool’s Baltic Triangle, also won the Resilience and Innovation award. On being named the best restaurant in Liverpool, Lu Ban executive head chef Dave Critchley said: “This…
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11 MarchCafes and Coffee Shops
Cornish Bakery expands senior leadership team
Cornish Bakery has expanded its senior leadership team to enable its journey towards growing the business to 100 bakeries. Founder Steve Grocutt has bolstered both his board and operational teams, headhunting specialists from across the UK, as well as promoting from within the company. Ralf Goad, previously of Risk Capital…
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4 MarchRestaurants
Low Wood Bay Resort relaunches restaurant following refurb
The Low Wood Bay Resort and Spa has re-opened its onsite restaurant, The W, following its refurbishment. The restaurant now comprises a 50-mile cheese trolley, a wine cooling system, and new “signature” dishes. English Lakes Hotels Resorts and Venues said it undertook the restaurant refurbishment at its flagship site to…
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