Click and Collect
Coverage explores how UK hospitality operators are adopting and optimising click-and-collect services, including technology platforms, menu adaptations, fulfilment logistics, and customer experience strategies. Reporting provides insights into how restaurants, cafés, pubs, and QSR brands are using this channel to drive revenue, reduce delivery costs, and meet evolving consumer demand for speed, convenience, and control.
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Dec- 2021 -7 DecemberCafes and Coffee Shops
Pret to trial first loyalty scheme
Pret a Manger has announced it will be trialling its first ever loyalty programme called ‘Pret Perks’, described by the company as the “next step in Pret’s omnichannel transformation”. Pret Perks will be available to Pret’s Coffee Subscription customers through their Pret A Manger digital accounts on the iOS app…
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Nov- 2021 -19 NovemberRestaurants
Gallio to launch first permanent site next month
Gallio is set to launch its first ever bricks-and-mortar site with a new opening in Canary Wharf, following its the delivery-only launch of the premium, fast-casual Mediterranean pizza joint. Gallio will open its doors on 6 December and be located in The Atrium Kitchen on Upper Level 2 of Cabot…
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10 NovemberPubs and Bars
Spending at restaurants, pubs and bars up 8.9%, report finds
The average spending in restaurants, pubs and bars increased by 8.9% due to consumers visiting higher spend channels in the 12 weeks ending 3 October 2021, compared to the 12 weeks ending 11 July 2021, revealed the latest update to the Lumina Intelligence UK Eating Out Market Report 2021. According…
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9 NovemberRestaurants
Döner Shack to open Manchester restaurant
A new German street food concept, Döner Shack, will open its second restaurant in Manchester on 22 November 2021. Located in the Manchester Arndale Centre, the restaurant will offer all-day dining, takeaway, delivery and click and collect in a cool, contemporary environment. Döner Shack comes from the same team behind…
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Oct- 2021 -7 OctoberFood and Drink
Butchies to open in Borough Yards this winter
Butchies has announced the opening of a new site in Borough Yards in the next few months. Butchies opened in 2013 after founder Garrett and his wife returned to London after a period in New York. It revealed the restaurant is set to serve 45 covers including 25 in an…
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Aug- 2021 -11 AugustFood and Drink
London’s ‘Design District’ launches new dining concept
A new food and drinks destination is set to open in London’s ‘Design District’ in Greenwich this September. Entitled the ‘Design District Canteen’, the venue aims to bring six global street food operators to the area which is a hub for the capital’s creative industries. The six restaurateurs set to…
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Jul- 2021 -23 JulyFood and Drink
June delivery and takeaway sales up 225%, CGA reveals
Delivery and takeaway sales in June 2021 were 225% higher than in June 2019, reflecting the return of the majority of restaurants and pubs for the first full month of indoor service, according to the latest CGA Hospitality at Home Tracker. The results showed that delivery and takeaways accounted for…
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Jun- 2021 -29 JuneRestaurants
Tasty sees takeaway and delivery sales ‘perform well’
Tasty, the operator of restaurants in the casual dining sector, has revealed that for the six-week period to 27 June 2021, takeaway and delivery sales “performed well” during the most recent lockdown. Following the easing of lockdown restrictions on 17 May 2021, most of the company’s estate reopened, with 49…
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Mar- 2021 -18 MarchRestaurants
Nando’s accelerates digital ordering rollout
Nando’s has extended its multichannel business operations, now operating with 85% of orders placed digitally at its restaurants. While the group did not provide any digital ordering possibilities before the pandemic, a recent partnership with hospitality technology company, Vita Mojo, has enabled the acceleration of the digital experience rollout. In…
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Feb- 2021 -24 FebruaryRestaurants
TGI Fridays to ‘emerge strongly’, plans new openings
TGI Fridays is reportedly well-positioned to “emerge strongly” from the pandemic, despite the massively fluctuating trading conditions of 2020, according to parent company Electra Private Equity. It said the restaurant group’s agility in responding to changing conditions, combined with careful financial and cash management, allowed it to end the year…
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