Advice
The latest advice, from industry figures and the business journalists at Catering Today. We bring you the latest on what’s happening in the restaurants, bars and catering industry, with exclusive stories, analysis, best practice and industry comment.
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Jul- 2025 -23 July
The legal considerations of AI-powered food outlets
News of AI-powered drive-thru coffee shops coming to the UK made headlines last month, with plans afoot for an operator to open 22 outlets over the next year. Shoppers in London have already been among the first to shop at unstaffed, digital-first supermarkets, which received their fair share of both…
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Oct- 2024 -9 October
Top tips for practical sustainable dining
Discovering a world where every dish is a story about respecting nature, connecting with local producers and committing to a more sustainable future, is an exciting journey to commence. A sustainable restaurant is, first and foremost, a restaurant that respects the seasonal nature of the produce served to customers. This…
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4 October
What hospitality operators should know about the new tipping act
As of 1 October 2024, the Employment (Allocation of Tips) Act is being enforced, bringing significant changes to the way hospitality businesses must handle tips and service charges. This new legislation mandates that all customer tips be passed directly to staff without deductions. A recent study has revealed that only…
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Sep- 2024 -25 September
How ghost kitchens are leading the charge in sustainable dining
In recent years, the food delivery industry has witnessed a rise in ghost kitchens. These delivery-only restaurants without traditional dining spaces are not only revolutionising food service, but are also paving the way for more sustainable practices in the culinary world. The sustainability edge of ghost kitchens By their very…
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Jun- 2024 -24 June
How to build a robust food safety management system
In the fast-paced world of hospitality, ensuring food safety is paramount. Although this has always been the case, it has become even more of a focus since the pandemic, with hospitality businesses needing to become resilient and adaptable in order to keep everyone safe. A single lapse in food handling…
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21 June
Mastering personalisation in the fast food industry
The UK’s 2,256 drive-thrus took in £2.9bn from 2021-22, and drove £500m more sales compared with the year before, according to research by the NPD Group. Last year, the fast food and takeaway industry in the UK amounted to a whopping £21bn, up from the previous year’s approximate £20bn. This…
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14 June
How to utilise data effectively to boost return visits
In today’s data-driven world, the hospitality industry thrives on the data, insights and information. Customer preferences, visit trends, and market fluctuations – all these elements can be analysed and strategically employed to gain a competitive edge. However, attracting and retaining guests has become an ever-increasing challenge in a landscape saturated…
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10 June
Great customer service and its role in successful restaurants
In the restaurant industry, customer service is integral. The way customers are treated and their overall experience can make or break a business, as happy customers often come back and recommend restaurants to family and friends. When it comes to the success of a restaurant, however, customer service may be…
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7 June
It’s all gravy: cutting costs while maxing sustainability
The hospitality and catering industry experienced a hugely challenging few years during the height of the Covid-19 pandemic. With venues and events immediately closed and revenues devastated as a result, keeping the administrators at bay was about as much as most businesses could hope for. However, as the UK returned…
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3 June
How to handle a spate of one-star reviews
As nice as it would be to have your establishment receive a 100% positive response rate from customers, the chances are you have received a negative review from time to time. Such reviews are generally harmless when they are far and few between, but a spate of those dreaded one-stars…
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