Zonal

Why are hospitality groups choosing to rebrand themselves?

In April of this year, D&D London will officially rebrand to The Evolv Collection, signifying a shift in its corporate identity. The group says that the new choice of name reflects its “commitment to a forward-thinking mindset” across its portfolio of restaurants – and it’s not alone in making such…

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No shows in hospitality reach record high of 14%

The number of consumers not showing up for their reservations in pubs, bars and restaurants is back to a record high, with 14% of guests not honouring reservations or informing venues in advance that they need to cancel, according to new figures from Zonal’s latest GO Technology report, in partnership…

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Today’s news in brief – 29/07/24

The Brighton Pier Group’s H1 saw sales drop across the board due to bad weather that had impacted sales at the Pier, Lightwater Valley Family Adventure Park, Paradise Island Adventure Golf and its bars. Despite a warm and sunny spell in the last week, the group now anticipates full-year sales…

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Xmas hospitality bookings up 54% so far, Zonal finds

Hospitality bookings for Christmas 2024 are up by 54%, compared with the same point in 2023 according to data from technology provider Zonal. Over half of the bookings (52%) that have already been made are for Christmas Day itself, compared with 44% this time last year. Saturday 14 December 2024…

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Today’s news in brief – 14/06/24

Wolseley Hospitality Group has drafted in restructuring advisers from AlixPartners to advise on cost management issues. The talks, which are said to be at an early stage, could lead to a “range of outcomes”, sources told Sky. Sky noted it was “unclear” what had prompted the re-engagement with AlixPartners, however.…

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Euros boost Father’s Day bookings by 44%

Booking for this year’s Father’s Day (16 June) has risen 44% compared to last year, according to the latest hospitality insights from Zonal.  This spike in Father’s Day bookings has been attributed to Brits gearing up to celebrate their dads over a Euros-packed weekend.  Dinner reservations for this Sunday are…

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Most Britons still prioritise hospitality outings, report finds

Despite the cost-of-living crisis, eating and drinking out remains as important to Britons as ever, with 65% of consumers saying it’s still a priority for them, research from Zonal’s latest GO Technology report with CGA and UKH.  Those prioritising hospitality outings among people aged over 65 rises to 71%, while…

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Hospitality bosses back UKH’s call for action at upcoming Budget

Hospitality CEOs from groups including Mitchells and Butlers, Accor Hotels, Stonegate Pubs and Crerar Hotels have signed an open letter urging the Chancellor to take immediate action at the budget to prevent further business failure.   In the letter, UKH and a total of 112 business leaders highlighted how rising costs,…

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Today’s news in brief – 03/11/23

Starbucks revenues increased 11% to $35.9bn for the full year ended 1 October, as global comparable store sales increased by 8%. The company’s operating income for the full year increased by 27% to $5.8bn compared with $4.6bn in 2022. In Q4, net revenues for the international segment grew by 11%.…

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Half of restaurant-goers say bad experiences damage brand loyalty

Nearly half (49%) of restaurant-goers stated that a few bad experiences is the biggest reason why they become less loyal to a brand, according to a survey by CGA and Zonal. The survey of more than 5,000 UK adults found that 52% of consumers say they now have higher expectations…

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