YouGov
Coverage of opinion and trend data from a global market research firm with deep relevance to UK hospitality and foodservice professionals. Includes survey findings on consumer confidence, dining habits, staffing sentiment, and food‑related attitudes, especially based on UK panels. Offers insights into workplace expectations, recruitment challenges, pricing perceptions, and brand trust metrics that operators, chefs, and F&B executives can apply to workforce planning, guest experience design, and strategic decision‑making in hospitality contexts.
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Oct- 2024 -23 OctoberNews-In-Brief
Today’s news in brief – 23/10/24
Starbucks has suspended its FY guidance for 2025 after Q4 revenues dipped 3% to $9.1bn, as a result of global sales falling 7% during the period. In light of this, newly-appointed CEO Brian Niccol said “it’s clear we need to fundamentally change our recent strategy”. The group’s Q4 performance was…
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23 OctoberBusiness
Over 75% of hospitality workers ‘unconcerned’ about job automation
A recent report undertaken by YouGov has found that three quarters of hospitality workers in the UK (76%) are unconcerned about their jobs being automated in the future. The Feedback from the Field report of frontline employees and managers, which is commissioned by global technology company SafetyCulture, paints a picture…
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Jun- 2023 -28 JuneComment
Why plant-based menu items don’t need to reinvent the wheel
It’s time for restaurants to look more critically at their plant-based menus, specifically when it comes to meat-alternatives. You only need to visit your local high street chains to see that while some serve a decent array of vegetarian and vegan options, most fall short in their meat-alt offering, where…
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Dec- 2022 -12 DecemberRestaurants
69% of hospitality staff worry about financial implications of sick leave
Some 69% of UK employees in the hospitality and leisure sector are worried about the financial implications of taking time off work for a physical or mental illness, according to a cross-sector survey commissioned by wellbeing and performance experts GoodShape in conjunction with YouGov. The survey also revealed that four…
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Mar- 2022 -10 MarchTrade Associations
UK public support maintaining 12.5% VAT, UKH says
There is strong support amongst the public for VAT to remain at its current rate of 12.5% beyond April, according to a new study by YouGov commissioned by UKHospitality. Excluding those who didn’t give a view, only 21% believed the Government should stick with its current plan to increase VAT…
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Feb- 2021 -8 FebruaryFeatures
How Britain’s top fast food chains coped during Covid
It has been a rough year for the hospitality industry. According to the CCA’s ‘Market Recovery Monitor’ for 2020, almost 10,000 licensed premises – including pubs, clubs and restaurants – closed permanently as a result of its impact and the continuous wave of lockdowns. This represents a net decline of…
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Sep- 2020 -9 SeptemberComment
What you need to know before overhauling your customer loyalty scheme
While all customers are valuable to the hospitality industry, it is loyal regulars and repeat custom that are the lifeblood of the sector. Yet, many businesses continue to fall short when it comes to identifying and incentivising a more steadfast clientele. Although a recent survey from YouGov has uncovered that…
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Jul- 2020 -1 JulyComment
Will technology become a caterer’s best friend when doors reopen?
July 4th will undoubtedly be a day of celebration not just for hospitality professionals, but for the whole country, as bars, pubs and restaurants are given the green light to open their doors once more. But happiness will be mingled with apprehension for many restaurant owners, wondering how social distancing…
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Feb- 2020 -10 FebruaryPubs and Bars
Dry January drives low and no-alcohol sales increase at Greene King
Managed pub company and brewer, Greene King, has announced year-on-year sales of low and no-alcohol drinks were up 58% across its managed estate in January. Heineken 0.0% and Peroni Libera accounted for more than 50% of all low and no-alcohol sales overall, with year-on-year growth also driven by the new…
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Jan- 2020 -6 JanuaryComment
How the blue planet effect is greening the hospitality industry 2010-2030
At the start of a new decade it seems only fitting to look back on the previous decade and forward to the next. If there is one defining movement of the last ten years, it’s got to be a growing concern for the environment and how we transition to doing…
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