Uber Eats
Coverage focuses on the role of this major delivery platform within the UK hospitality and foodservice sector, including partnership models, commission structures, logistics innovations, dark kitchen integration, and restaurant onboarding. Reporting provides strategic insights for operators evaluating third-party delivery, digital ordering, and last-mile fulfilment as part of their growth and customer access strategies.
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Jul- 2020 -22 JulyComment
Preventing the second wave: how hospitality businesses can make a safe return to service
From 4 July, the hospitality sector has been slowly reopening after weeks of shut doors and takeaway orders, provided they can enforce social distancing measures and keep their customers and staff safe when trading. In order to keep customers safe from COVID-19, it requires both staff and customers to take…
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Jun- 2020 -30 JuneCafes and Coffee Shops
Caffè Nero to reopen 400 stores to eat in from 4 July
Caffè Nero has announced it will reopen 400 stores for eat-in from the 4 July. The stores will open with protocols in place to ensure its employees and customers remain safe and in accordance with government advice and social distancing guidance. The stores will offer Caffè Nero’s coffee and other…
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May- 2020 -22 MayCoronavirus
Sri-Lankan restaurant group The Coconut Tree to reopen two further sites
Sri Lankan restaurant group The Coconut Tree has announced it will reopen its Cardiff and Oxford sites by offering a takeaway service. It will reopen its Cardiff restaurant today (22 May) with the Mill Lane venue to be open on Friday and Saturday evenings from 5pm – 9pm for takeaways…
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21 MayCafes and Coffee Shops
Caffè Nero partners with Uber Eats to launch delivery service
Coffee chain Caffè Nero has announced its partnership with Uber Eats to offer a delivery service for the first time amid the Covid-19 lockdown. The exclusive partnership with Uber Eats will enable the coffee chain to deliver to customers from over 40 stored by the end of May. Through the…
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20 MayCoronavirus
Paul launches click and collect service
Bakery chain Paul has launched a new click and collect service which is available from 12 of its London sites. Paul launched the service with 32 of its products available, including a selection of its cake offering. The service is currently available from its Wimbledon; South Kensington; Holland Park, Hampstead,…
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15 MayCoronavirus
Costa reopens a further 46 sites
Costa Coffee has reopened a further 46 sites today (15 May) as it continues to bring back its UK store estate. Costa revealed that it has opened a further 31 additional Drive-Thru lanes and another 15 stores open to customers to enter to collect a coffee to takeaway. Costa said…
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13 MayCoronavirus
McDonald’s to reopen all Drive-Thrus by June
McDonald’s has revealed its plans to reopen all of its Drive-Thrus by early June, in line with ongoing government guidelines. News of the phased reopening comes as the fast-food giant has today (13 May) reopened 15 pilot restaurants in the South East of England to offer a delivery-only service to…
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13 MayComment
Five ways restaurants can adapt to survive the post-lockdown uncertainty
It’s boom or bust time for restaurants. Even as lockdown starts to lift, there will be a core audience of avid restaurant goers who are either too nervous to eat out, or advised not to. And, with social distancing measures set to remain in place for an unknown period, it…
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6 MayComment
The coronavirus diaries: Mike Benson
The level of government support stopped us from panicking and we took a week or so just to digest, think and catch up on sleep. Cash flow was gone and the bills were still coming. All our suppliers were understanding and were in the same boat. We had a good…
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5 MayCoronavirus
Costa reopens 29 stores for delivery and drive thru’s amid Covid-19 pandemic
Costa Coffee has reopened 12 stores for delivery alongside 17 drive-thru lanes amid the Covid-19 pandemic. The news came as Costa made the decision to open two drive-thru lanes and two stores for delivery only in line with the latest government advice. Costa said whilst the drive-thrus are open to…
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