Cafes and Coffee ShopsCoronavirus

Caffè Nero partners with Uber Eats to launch delivery service

Coffee chain Caffè Nero has announced its partnership with Uber Eats to offer a delivery service for the first time amid the Covid-19 lockdown.

The exclusive partnership with Uber Eats will enable the coffee chain to deliver to customers from over 40 stored by the end of May.

Through the partnership with Uber Eats, customers will be able to order coffee, hot drinks and a selection of food to go via the Uber Eats app or website, delivered directly to their door. 

Will Stratton-Morris, CEO Caffè Nero UK, said: “Since we’ve opened some of our stores for takeaway, we’ve seen strong demand for our coffee. We want to be able to help those unable to visit one of our open stores enjoy our coffee without compromising the premium quality. 

“I believe the partnership with Uber Eats allows us to do that and continue to as we open more stores”. 

Toussaint Wattinne, general manager of Uber Eats UK, added: “Caffè Nero is one of the nation’s favourite coffee brands, and we’re delighted they have partnered with us to offer their premium quality coffee and products to customers, available exclusively via the Uber Eats app.

“So whether it is your morning coffee fix or an afternoon pick me up, Caffe Nero via Uber Eats has you covered.” 

Caffè Nero has reopened 40 of its stores for takeaway with a limited menu and “clear protocols to ensure employees and customers are kept safe”. The coffee chain is also offering free hot drinks to all NHS staff throughout May and all store teams working in these stores are volunteers, who have requested to go back to work. 

Uber Eats has also introduced measures to help ensure that every courier can access the PPE they need. As well as providing free sanitising products, Uber Eats is providing couriers with over one million masks

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