Staff Turnover
Coverage of staff turnover trends in the UK hospitality and foodservice sector, focusing on recruitment cycles, retention strategies, training expenditure, and exit drivers across front- and back-of-house teams. Reports explore how wage pressures, work-life balance, skills shortages, and operator policies influence churn, and assess solutions such as apprenticeship schemes, rota redesign, and culture initiatives. Built for HR leads, operators, chefs, and F&B managers aiming to reduce attrition and optimise staffing continuity.
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Mar- 2022 -8 MarchRestaurants
Only 20% of hospitality firms track food waste, survey finds
A joint survey of leading hospitality operators, representing more than 2,300 sites, has revealed that only one fifth of sector businesses are currently tracking whether their food waste comes from preparation, spoilage or plate waste. The survey, conducted by Fourth, the global software provider for the hospitality, retail and leisure…
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Jun- 2021 -30 JuneComment
Flexi-apprenticeships are the answer to the dwindling hospitality workforce
Whether it was a quick bite at a café, a meal at a restaurant, or a pint at the pub, customers were quick to return to their favourite bars and eateries when indoor hospitality was allowed to reopen in May. However, while this surge in bookings has contributed to the UK’s…
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Jan- 2019 -29 JanuaryAdvice
The benefits of using digital signage
The adoption of digital technology has transformed the way many catering and hospitality companies operate and communicate, changing everything from taking bookings to communicating with staff. Despite this, digital signage is an area less thought of, with many companies still using traditional paper notice boards to communicate with staff. However,…
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Oct- 2018 -11 OctoberOpinion
Apprenticeships reform: Good news for SMEs
“For the past 18 months the Apprenticeship Levy has been firmly in the spotlight. While larger business with a pay bill over £3m now pay monthly into their levy pots, SMEs have been hit by new requirements to pay a 10% contribution to their apprenticeships, where previously they received the…
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Sep- 2018 -7 SeptemberAdvice
How better internal communications can improve customer experience
According to the Deloitte 2018 Global Human Capital Trends survey, 72% of UK HR and business leaders have already seen the benefit from using digitally-connected workplace tools. However, the same report reveals that only 11% of organisations are actively identifying emerging communications channels. Employee communications are important for the catering…
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Jul- 2018 -17 JulyAdvice
Why now is a good time to start your career in hospitality
With Brexit looming, the hospitality industry is right to feel jittery. According to a KPMG report on labour migration in the hospitality sector, compiled for the British Hospitality Association (BHA), the industry is highly reliant on EU nationals. Between 12.3% and 23.7% of the hospitality sector workforce is made up…
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Apr- 2018 -24 AprilBusiness
Deliveroo expands beyond delivery with restaurant support scheme
Food delivery company Deliveroo has launched a new support site for restaurants to help them reduce everyday business expenses. The company has also unveiled a new portal offering restaurant staff benefits and discounts to boost staff retention. The brand new Deliveroo restaurant perks website is part of efforts from Deliveroo…
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17 AprilBusiness
Hospitality specialist Vacherin reports its 15th year of growth
London-based independently-owned contract caterer, Vacherin, has reported its annual turnover has risen for the 15th consecutive year. Figures published this week for the year ending 31 August 2017 show turnover at £19.7m, a rise of almost 15%. It is managing director Phil Roker’s first full year in his position and…
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