Reservations
Coverage explores how UK restaurants, pubs, and hospitality groups are managing reservations — including booking platform partnerships, no-show strategies, table management systems, pre-payment models, and integration with CRM and loyalty tools. Reporting also examines consumer booking habits, peak-time optimisation, and the balance between walk-ins and advance reservations. Insight is tailored for operators seeking to improve guest flow, reduce friction, and maximise revenue per cover.
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Apr- 2019 -8 April
Tamu App launches to revolutionise dining experience
Dining app Tamu has claimed to be the first dining app to incorporate the entire customer journey, from discovery to reservations and pre-ordering to payments. This includes event creation at the restaurant, group ordering with guests and splitting bills. Restaurants pay nothing in advance and commissions are only taken from…
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Feb- 2019 -20 FebruaryRestaurants
Third of Brits admit to restaurant no-shows
Some 33.7% UK diners revealed they have failed to turn up to a table booking without informing the restaurant at some point in their life, data from restaurant reservation platform OpenTable has found. However, it was found that restaurant goers were less likely to no-show if they have made an…
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Dec- 2018 -20 DecemberBeverages
Wine bar pair to open third Hackney site
Wine bar owners chef Will Gleave and businessman Phil Bracey are set to open their third Hackney site in addition to the existing P Franco and Bright sites. The new bar will be named Peg, after a Steely Dan song of the same name, and is set to open on…
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Nov- 2018 -30 NovemberBusiness
Street Feast launches new culinary partnership with Pastaio
London-based street food operator, Street Feast, has announced it has signed a new partnership with chef Stevie Parle’s pasta restaurant, Pastaio. A new outpost of Pastaio has launched at Giant Robot, Street Feast’s eating and drinking ‘rooftopia’ in Canary Wharf, and will deliver the same menu of fresh homemade pasta…
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Oct- 2018 -17 OctoberApps & Technology
Technology at the table ‘feeds restaurant profits’, report finds
Consumers’ use of mobile devices to improve their restaurant experiences has risen sharply in the last quarter and this trend is set to continue, according to the latest GO Technology report from Zonal and CGA. Ordering takeaways and food deliveries has shown the biggest leap from 12% to 17%, followed…
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Sep- 2018 -4 SeptemberBusiness
Antica Pizzeria da Michele closes in London’s Stoke Newington
Antica Pizzeria da Michele, dubbed ‘the world’s most famous pizzeria’ for its appearance in the film Eat, Pray, Love has closed. The company’s Baker Street site will continue to trade as normal while it appears that the Stoke Newington site is in fact undergoing a rebrand. Catering Today found a…
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Aug- 2018 -24 AugustRestaurants
Pimlico’s Lorne restaurant to reopen following flooding
Lorne restaurant in London’s Pimlico is set to reopen after it was devastated by flash floods, and the restaurant has been closed since 29 May. The restaurant ran by sommelier Katie Exton and chef Peter Hall is located on one of the most popular dining spots in the vicinity of…
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9 AugustRestaurants
McDonald’s trials luxury restaurant concept
McDonald’s UK will be trialling a luxury restaurant concept to celebrate the national roll-out of The Signature Collection, the gourmet-style burger range. The concept, which will be piloted at its High Street Kensington site, opened for online reservations on 8 August, giving customers a limited two-day window to book a…
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7 AugustOpinion
Is the demise of restaurant chains a good thing for local independents?
The Gaucho restaurant group is the latest in a list of chain restaurants to appoint administrators or announce restructuring and branch closures. The news, including the closure of their 22 Cau restaurants follows on from the restructuring of Jamie’s Italian, Prezzo, Café Rouge, Byron and Strada. In my home city…
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Apr- 2018 -23 AprilPeople
Restaurant under fire for sharing ‘no show’ diner’s personal details on Twitter
A restaurant owner has faced criticism after posting the personal details of a ‘no show’ customer on Twitter. Russell Bullimore, manager of Bully’s in Cardiff, took a picture of the customer’s booking details and posted it on social media after she failed to turn up for her reservation on Saturday…
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