Reservations

Coverage explores how UK restaurants, pubs, and hospitality groups are managing reservations — including booking platform partnerships, no-show strategies, table management systems, pre-payment models, and integration with CRM and loyalty tools. Reporting also examines consumer booking habits, peak-time optimisation, and the balance between walk-ins and advance reservations. Insight is tailored for operators seeking to improve guest flow, reduce friction, and maximise revenue per cover.

Jun- 2019 -

7 June

Restaurants

Michelin-starred Gymkhana shut after fire

The London Fire Brigade were called out yesterday (6 June) to tackle a fire at Gymkhana restaurant in Mayfair. Fire crews from Soho, Lambeth, Kensington, Euston, Paddington, Chelsea and Dowgate fire stations were at the scene, as the fire was put out two hours after receiving the emergency call. The…
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Apr- 2019 -

8 April

Tamu App launches to revolutionise dining experience

Dining app Tamu has claimed to be the first dining app to incorporate the entire customer journey, from discovery to reservations and pre-ordering to payments. This includes event creation at the restaurant, group ordering with guests and splitting bills. Restaurants pay nothing in advance and commissions are only taken from…
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Feb- 2019 -

20 February

Restaurants

Third of Brits admit to restaurant no-shows

Some 33.7% UK diners revealed they have failed to turn up to a table booking without informing the restaurant at some point in their life, data from restaurant reservation platform OpenTable has found. However, it was found that restaurant goers were less likely to no-show if they have made an…
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Dec- 2018 -

20 December

Beverages

Wine bar pair to open third Hackney site

Wine bar owners chef Will Gleave and businessman Phil Bracey are set to open their third Hackney site in addition to the existing P Franco and Bright sites. The new bar will be named Peg, after a Steely Dan song of the same name, and is set to open on…
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Nov- 2018 -

30 November

Business

Street Feast launches new culinary partnership with Pastaio

London-based street food operator, Street Feast, has announced it has signed a new partnership with chef Stevie Parle’s pasta restaurant, Pastaio. A new outpost of Pastaio has launched at Giant Robot, Street Feast’s eating and drinking ‘rooftopia’ in Canary Wharf, and will deliver the same menu of fresh homemade pasta…
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Oct- 2018 -

17 October

Apps & Technology

Technology at the table ‘feeds restaurant profits’, report finds

Consumers’ use of mobile devices to improve their restaurant experiences has risen sharply in the last quarter and this trend is set to continue, according to the latest GO Technology report from Zonal and CGA. Ordering takeaways and food deliveries has shown the biggest leap from 12% to 17%, followed…
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Sep- 2018 -

4 September

Business

Antica Pizzeria da Michele closes in London’s Stoke Newington

Antica Pizzeria da Michele, dubbed ‘the world’s most famous pizzeria’ for its appearance in the film Eat, Pray, Love has closed. The company’s Baker Street site will continue to trade as normal while it appears that the Stoke Newington site is in fact undergoing a rebrand. Catering Today found a…
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Aug- 2018 -

24 August

Restaurants

Pimlico’s Lorne restaurant to reopen following flooding

Lorne restaurant in London’s Pimlico is set to reopen after it was devastated by flash floods, and the restaurant has been closed since 29 May. The restaurant ran by sommelier Katie Exton and chef Peter Hall is located on one of the most popular dining spots in the vicinity of…
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9 August

Restaurants

McDonald’s trials luxury restaurant concept

McDonald’s UK will be trialling a luxury restaurant concept to celebrate the national roll-out of The Signature Collection, the gourmet-style burger range. The concept, which will be piloted at its High Street Kensington site, opened for online reservations on 8 August, giving customers a limited two-day window to book a…
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7 August

Opinion

Is the demise of restaurant chains a good thing for local independents?

The Gaucho restaurant group is the latest in a list of chain restaurants to appoint administrators or announce restructuring and branch closures. The news, including the closure of their 22 Cau restaurants follows on from the restructuring of Jamie’s Italian, Prezzo, Café Rouge, Byron and Strada. In my home city…
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