Reservations
Coverage explores how UK restaurants, pubs, and hospitality groups are managing reservations — including booking platform partnerships, no-show strategies, table management systems, pre-payment models, and integration with CRM and loyalty tools. Reporting also examines consumer booking habits, peak-time optimisation, and the balance between walk-ins and advance reservations. Insight is tailored for operators seeking to improve guest flow, reduce friction, and maximise revenue per cover.
-
Apr- 2025 -1 AprilNews-In-Brief
Today’s news in brief – 01/04/25
UKH has urged the government to work with the industry amid £3.4bn of new annual costs that have come in today (1 April). Hospitality businesses will now face an additional £1.9bn in wage costs, £1bn of employer NICs and £500m in business rates, as a result of relief being lowered…
Read More » -
1 AprilRestaurants
Emberwood to debut in Bath
Open-fire restaurant Emberwood has announced that it is set to open in Bath in May, with reservations opening on 3 April. The restaurant has been brought to life as part of a multi-million-pound restoration of No. 5 Queen Square, an iconic landmark of the city. Emberwood takes its name partly…
Read More » -
Feb- 2025 -14 FebruaryRestaurants
Sticks′n′Sushi appoints Simon Gaske as chief marketing officer
Sticks′n′Sushi, the 30-strong Danish-Japanese restaurant group with restaurants in the UK, Denmark and Germany, has appointed Simon Gaske as its chief marketing officer. With over 20 years’ in the hospitality industry, Gaske brings his extensive commercial experience to the business and will work closely with CEO Andreas Karlsson as the…
Read More » -
Jan- 2025 -15 JanuaryFood and Drink
Boxpark launches ‘Playbox’ concept at Croydon site
Boxpark has announced the launch of its new immersive social gaming experience, Playbox, at its Croydon site in February. Spanning approximately 3,500 sq ft, visitors can expect a mix of interactive games and classic entertainment, with “standout” features including: A digital shuffleboard and darts Interactive karaoke Traditional pool tables and…
Read More » -
Dec- 2024 -19 DecemberFeatures
The rise of subscriptions in hospitality: are they here to stay?
Subscriptions have transformed how industries connect with their customers. Whether it’s streaming services like Netflix or monthly meal kits like HelloFresh, the model has become synonymous with convenience, value, and loyalty. Now, hospitality businesses are taking notice. In an environment still recovering from pandemic-induced disruptions and grappling with shifting consumer…
Read More » -
Nov- 2024 -20 NovemberFeatures
A guide to attracting Christmas reservations
Online advertising and social media campaigns Getting into the Christmas spirit isn’t just about decorating your venue, it’s also about decking out your online presence. With almost half of all reservations being processed online last year, customers are increasingly searching online for places to dine, and seeking venues that offer…
Read More » -
6 NovemberNews-In-Brief
Today’s news in brief – 06/11/24
Domino’s has reported that total sales rose 3% to £374.8m in Q3, as total orders increased 3.5% on a comparable basis to 17.4 million. The group attributed its performance to delivery orders continuing its “strong” momentum, as it was up 6.6% against last year’s Q3 to 11.1 million. However, collection…
Read More » -
6 NovemberPubs and Bars
No shows in hospitality reach record high of 14%
The number of consumers not showing up for their reservations in pubs, bars and restaurants is back to a record high, with 14% of guests not honouring reservations or informing venues in advance that they need to cancel, according to new figures from Zonal’s latest GO Technology report, in partnership…
Read More » -
Sep- 2024 -6 SeptemberNews
The Emory launches rooftop pop-up with Argentinian bartender Renato Giovannoni
The Emory Rooftop Bar in Knightsbridge is today (6 September) opening a rooftop pop-up with Argentinian bartender Renato ‘Tato’ Giovannoni. Usually accessed by hotel guests only, the bar will be open for outside reservations during Tato’s residency. Giovannoni is the founder of Florería Atlántico bar in Buenos Aires and winner…
Read More » -
Jul- 2024 -29 JulyRestaurants
Xmas hospitality bookings up 54% so far, Zonal finds
Hospitality bookings for Christmas 2024 are up by 54%, compared with the same point in 2023 according to data from technology provider Zonal. Over half of the bookings (52%) that have already been made are for Christmas Day itself, compared with 44% this time last year. Saturday 14 December 2024…
Read More »
