Reservations
Coverage explores how UK restaurants, pubs, and hospitality groups are managing reservations โ including booking platform partnerships, no-show strategies, table management systems, pre-payment models, and integration with CRM and loyalty tools. Reporting also examines consumer booking habits, peak-time optimisation, and the balance between walk-ins and advance reservations. Insight is tailored for operators seeking to improve guest flow, reduce friction, and maximise revenue per cover.
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Oct- 2020 -21 OctoberCoronavirus
Business lunches to go ahead following Covid โloopholeโ
Restaurants can serve guests from multiple households following a โloopholeโ in covid-19 restrictions that allows business lunches to go ahead. According to The Telegraph, Downing Street and local authorities have confirmed that meetings inside restaurants are permitted so long as they are for “work purposes.โ London eateries including Galvin La…
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9 OctoberNews
The Restaurant Group faces shareholder concerns
A new shareholder resolution at restaurant chain The Restaurant Group has passed but was met with resistance.ย The restricted share plan was ultimately approved by investors though over a third of shareholders voted against the proposal.ย Some 37% of those who voted were against the new pay package which qualifies…
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Aug- 2020 -13 AugustComment
Five tips to make the most out of Dining Out to Help Out
The restaurant industry has taken a huge blow thanks to COVID, but this month the Eat Out To Help Out Scheme means we can all do our bit in helping the industry get back on its feet – but how can you make the most of it, safely? No matter…
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Jul- 2020 -31 JulyNews
The impact of social distancing in restaurants in the UK
As many businesses are starting to recover from the economic impact of COVID-19, several health protocols are now strictly implemented in old and new restaurants. Aside from making sure that the dining utensils and the restaurant itself are properly sanitised and disinfected, food businesses should ensure that customers and staff…
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20 JulyCoronavirus
โWaveโ of no-shows slams hospitality sector
A new emphasis on reservations has hit the sector following a โwaveโ of no-shows, according to the CGAโs latest Consumer Pulse survey.ย The survey found that only 28% of consumers visited venues with no reservations in the 10 days after the sector reopened on 4 July. Visits to venues have…
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Jun- 2020 -25 JunePubs and Bars
Diageo launches $100m recovery fund to help pubs and bars
Diageo has today announced a new global programme to support pubs and bars to welcome customers back and recover following the Covid-19 pandemic. โRaising the Barโ will be a two-year programme available from July 2020. Diageo will provide $100m (ยฃ80.4m) to support the recovery of major hospitality centres, including: New…
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Mar- 2020 -25 MarchPubs and Bars
The Alchemist announces temporary closures of all UK sites
Cocktail bar and restaurant The Alchemist has announced that all its sites are closed amid the recent outbreak of the Covid-19 virus. The company, which has 20 sites across the country, released a statement that confirmed the closure. The statement read: โOur venues are closed, which means weโve put things…
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Dec- 2019 -17 DecemberBusiness Bites
โJingle botsโ are artificially ramming online shopping baskets to use up stock
I have my reservations about this story because we spend a lot of time in our office poring over the news for interesting stories and takes, and we havenโt seen it reported like this before. But it comes from a company called Radware, which is a publicly traded web app…
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Nov- 2019 -21 NovemberRegulations & Policies
Chef launches petition for TripAdvisor to demand proof of payment
Chef Damian Wawrzyniak has launched a petition calling for TripAdvisor to demand proof of payment before reviews can be posted, after one of his restaurantโs was hit by a series of โfake reviewsโ. Wawrzyniak, who runs the House of Feasts restaurant in Peterborough, launched the petition after his restaurant was…
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Jul- 2019 -10 JulyAnalysis
The hungry searcher
Last month, it was revealed Jamieโs Italian restaurant chain collapsed with 22 restaurant closures. This is the continuation of a trend which has seen a number of food outlets – including Ed’s Easy Diner, Giraffe and Gourmet Burger Kitchen (GBK) – close their doors, and has prompted speculation that Brits…
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