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Productivity

Coverage explores how restaurants, pubs, caterers, and other hospitality businesses are improving efficiency, team performance, and operational output, including tech adoption, labour planning, workflow design, training, and performance management. Reporting provides practical insight for owners, managers, and F&B leaders focused on boosting productivity without compromising service quality or team wellbeing.

  • Feb- 2024 -
    15 February
    RestaurantsBuzzworks appoints chef Brian Maule as consultant

    Buzzworks appoints chef Brian Maule as consultant

    Buzzworks Holdings, the Scottish independent restaurant and bar operator, has appointed Scottish chef Brian Maule as consultant to the business. In his new role, Maule will apply his “extensive experience to enhance collaboration and overall productivity” throughout Buzzworks’ 19 venue kitchens. As well as working behind the scenes across the…

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  • Dec- 2023 -
    15 December
    NewsHospitality leaders plan tech investments in 2024, CGA reveals

    Hospitality leaders plan tech investments in 2024, CGA reveals

    Three in five hospitality leaders plan to invest in new technology solutions in 2024, with employees their main area of focus, new research from CGA by NIQ and Fourth showed. The latest edition of the Business Confidence Survey reveals 61% of leaders intend to implement new solutions over the next…

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  • Nov- 2023 -
    15 November
    FeaturesWill train strikes affect the hospitality industry this Christmas?

    Will train strikes affect the hospitality industry this Christmas?

    Last week the National Union of Rail, Maritime and Transport Workers (RMT) announced that it had signed a Memorandum of Understanding with the Rail Delivery Group (RDG) which sets out a process for a mutually agreed way forward. The union has been in dispute with the RDG for months over…

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  • Aug- 2023 -
    23 August
    Catering CompaniesCompass Group gifts £500k to fund apprenticeships in West Midlands

    Compass Group gifts £500k to fund apprenticeships in West Midlands

    Compass Group has gifted £500,000 to West Midlands Combined Authority (WMCA) to boost hospitality and professional services courses in the West Midlands region through the Apprenticeship Transfer Levy Fund. The new funded apprenticeships to WMCA will help budding chefs, restaurant front of house staff or other supporting roles land jobs…

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  • May- 2023 -
    31 May
    CommentCollaborative robots: how can they enhance customer service?

    Collaborative robots: how can they enhance customer service?

    Do you think hospitality is one of the sectors that could potentially benefit from implementing AIs? Yes, very much so. Robotics is one area, such as the delivery tray bots that we have, but they could also be used in the areas of for example guest greeting or taking reservations,…

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  • 17 May
    CommentHow can the hospitality sector prepare for the busy summer months?

    How can the hospitality sector prepare for the busy summer months?

    Despite current economic headwinds, many businesses in the hospitality sector are looking for new ways of furthering growth opportunities in the upcoming summer months. In their 2023 sector outlook, Barclaycard revealed that consumer card spending on hospitality and leisure increased 10.6% year-on-year in 2022, as the lifting of all Covid-19…

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  • 3 May
    RestaurantsHostmore to further cost cutting plans amid new CEO appointment

    Hostmore to further cost cutting plans amid new CEO appointment

    Hostmore has announced a further cost reduction programme that will result in £4.1m of annualised savings, in addition to the group’s £1.8m annualised savings, as well as the appointment of Julie McEwan as permanent CEO of the group.  The cost reduction announcement brings the total aggregate cost reduction to £5.9m…

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  • Feb- 2023 -
    15 February
    Catering CompaniesSodexo secures £16.5m contract with TriRx Services

    Sodexo secures £16.5m contract with TriRx Services

    Sodexo has secured a new £16.5m five-year contract for its catering and FM services with TriRx Pharmaceuticals Services in Speke, Liverpool.  The news comes as TriRx acquired the Speke site in February 2022, where the group had been catering and providing FM services since 2012.  Sodexo’s new contract with the…

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  • Jan- 2023 -
    10 January
    Catering CompaniesSodexo secures £10m IFM contract with banking firm

    Sodexo secures £10m IFM contract with banking firm

    Sodexo’s corporate services division has secured a £10m five-year contract to provide integrated facilities management (IFM) services for a global banking firm’s London offices.  As part of the £2m a year contract, Sodexo will provide the banking firm with a range of services including catering, hospitality, cleaning, reception and guest…

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  • Dec- 2022 -
    12 December
    Restaurants69% of hospitality staff worry about financial implications of sick leave

    69% of hospitality staff worry about financial implications of sick leave

    Some 69% of UK employees in the hospitality and leisure sector are worried about the financial implications of taking time off work for a physical or mental illness, according to a cross-sector survey commissioned by wellbeing and performance experts GoodShape in conjunction with YouGov. The survey also revealed that four…

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