Productivity
Coverage explores how restaurants, pubs, caterers, and other hospitality businesses are improving efficiency, team performance, and operational output, including tech adoption, labour planning, workflow design, training, and performance management. Reporting provides practical insight for owners, managers, and F&B leaders focused on boosting productivity without compromising service quality or team wellbeing.
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Feb- 2024 -15 FebruaryNews
Today’s news in brief – 15/02/24
Britain’s leading hospitality groups saw YoY LFL sales growth of just 0.1% in January, according to data from CGA. This comes after there was like-for-like sales growth of 8.8% in December 2023. Knoops reported a 23% rise in revenues on a like-for-like basis for the start of 2024. In addition…
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15 FebruaryRestaurants
Buzzworks appoints chef Brian Maule as consultant
Buzzworks Holdings, the Scottish independent restaurant and bar operator, has appointed Scottish chef Brian Maule as consultant to the business. In his new role, Maule will apply his “extensive experience to enhance collaboration and overall productivity” throughout Buzzworks’ 19 venue kitchens. As well as working behind the scenes across the…
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Dec- 2023 -15 DecemberNews
Today’s news in brief – 15/12/23
Some 61% of hospitality leaders plan to adopt new tech solutions in the coming year, CGA and Fourth have found. The study highlighted staff scheduling as a top benefit, recognized by 55% of leaders, followed by payroll and onboarding support. This investment is seen to enhance productivity (81%) and boost…
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15 DecemberNews
Hospitality leaders plan tech investments in 2024, CGA reveals
Three in five hospitality leaders plan to invest in new technology solutions in 2024, with employees their main area of focus, new research from CGA by NIQ and Fourth showed. The latest edition of the Business Confidence Survey reveals 61% of leaders intend to implement new solutions over the next…
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Nov- 2023 -15 NovemberFeatures
Will train strikes affect the hospitality industry this Christmas?
Last week the National Union of Rail, Maritime and Transport Workers (RMT) announced that it had signed a Memorandum of Understanding with the Rail Delivery Group (RDG) which sets out a process for a mutually agreed way forward. The union has been in dispute with the RDG for months over…
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Aug- 2023 -23 AugustCatering Companies
Compass Group gifts £500k to fund apprenticeships in West Midlands
Compass Group has gifted £500,000 to West Midlands Combined Authority (WMCA) to boost hospitality and professional services courses in the West Midlands region through the Apprenticeship Transfer Levy Fund. The new funded apprenticeships to WMCA will help budding chefs, restaurant front of house staff or other supporting roles land jobs…
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May- 2023 -31 MayComment
Collaborative robots: how can they enhance customer service?
Do you think hospitality is one of the sectors that could potentially benefit from implementing AIs? Yes, very much so. Robotics is one area, such as the delivery tray bots that we have, but they could also be used in the areas of for example guest greeting or taking reservations,…
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17 MayComment
How can the hospitality sector prepare for the busy summer months?
Despite current economic headwinds, many businesses in the hospitality sector are looking for new ways of furthering growth opportunities in the upcoming summer months. In their 2023 sector outlook, Barclaycard revealed that consumer card spending on hospitality and leisure increased 10.6% year-on-year in 2022, as the lifting of all Covid-19…
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3 MayRestaurants
Hostmore to further cost cutting plans amid new CEO appointment
Hostmore has announced a further cost reduction programme that will result in £4.1m of annualised savings, in addition to the group’s £1.8m annualised savings, as well as the appointment of Julie McEwan as permanent CEO of the group. The cost reduction announcement brings the total aggregate cost reduction to £5.9m…
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Feb- 2023 -15 FebruaryCatering Companies
Sodexo secures £16.5m contract with TriRx Services
Sodexo has secured a new £16.5m five-year contract for its catering and FM services with TriRx Pharmaceuticals Services in Speke, Liverpool. The news comes as TriRx acquired the Speke site in February 2022, where the group had been catering and providing FM services since 2012. Sodexo’s new contract with the…
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