Leadership
We spotlight leadership across the UK foodservice and hospitality sector, from executive appointments and strategic decision-making to crisis management and cultural change. This gathers our reporting on the individuals and teams shaping the direction of restaurant groups, pub chains, catering companies, and food-led businesses. Whether you’re a founder scaling up, an F&B director guiding brand evolution, or an operator navigating market headwinds, our leadership coverage explores what effective management looks like in a fast-changing industry, with real-world lessons for decision-makers at every level.
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Sep- 2021 -21 SeptemberBusiness
Hospitality business optimism rises, CGA reveals
Some seven in 10 (70%) restaurant, pub and bar leaders have expressed their optimism about their businesses’ prospects for the next 12 months, according to the latest Business Confidence Survey from CGA. The survey showed that nearly three in five (58%) leaders felt optimistic about prospects for the general market…
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9 SeptemberPeople
Itsu appoints new CCO
Itsu has announced the appointment of Neil Miller as its new chief customer officer (CCO). In the newly created role, Miller will lead the development and strategy of Itsu’s customer proposition, marketing, digital transformation and management of the brand. Prior to joining the group, he spent 25 years as a…
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8 SeptemberPeople
Elior UK adds Julia Edmonds to board
Elior UK, the contract catering and services provider, has announced the appointment of Julia Edmonds to the group’s board of directors. In her role as corporate business development director, Edmonds will be responsible for the sales development of the UK arm, delivering a development strategy across all of the group’s…
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1 SeptemberBusiness
SSP Group appoints new deputy CEO
SSP Group, an operator of food and beverage outlets in travel locations worldwide, has announced that Jonathan Davies has been appointed as deputy CEO. He will step into the position with immediate effect, and will also continue in his current role of CFO. This follows the recent announcement that Simon…
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Aug- 2021 -27 AugustFood and Drink
Spirit of Speyside Festival appoints new chairman
Spirit of Speyside, the annual whiskey festival, has appointed George McNeil as its new chairman. Previously managing director of Johnston’s of Elgin retail division, McNeil’s appointment comes ahead of the return to an in-person festival in November. McNeil will officially take over as chairman from James Campbell, who had held…
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26 AugustBusiness
Just Eat to create over 1,500 new jobs in North East
Just Eat has announced it will create more than 1,500 new customer service jobs over the next 12 months, in collaboration with Sunderland City Council. The new roles will be based in Houghton le Spring, Sunderland. Overall, Just Eat is investing more than £100m into the region across the next…
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26 AugustPeople
McDonald’s names new UK&I CEO amid leadership shakeup
McDonald’s has named a trio of senior leadership changes, including the transition of Alistair Macrow to CEO at McDonald’s UK and Ireland (UK&I) effective 1 November 2021. Macrow moves to the new position from his current role as global chief marketing officer at the global fast food chain. Having joined…
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17 AugustPeople
Deliveroo names Adam Bishop as VP of strategic restaurant partnerships
Deliveroo has announced the appointment of Adam Bishop as vice president of strategic restaurant partnerships. Bishop will have responsibility for leading the group’s global enterprise account management, global new business, Deliveroo signature platform and commercial partnerships divisions within Deliveroo. In his new role, he will report to Eric French, Deliveroo’s…
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Jul- 2021 -23 JulyTrade Associations
WSTA welcomes three new board members
The Wine and Spirit Trade Association (WSTA) has welcomed three new board members to its executive team this July. Caroline Thompson-Hill, european managing director at Accolade, Alexei Rosin, managing director for UK and Ireland at Moët Hennessy UK Ltd and James Miles, chairman and managing director at Liv-ex Ltd, have…
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Jun- 2021 -15 JuneFood and Drink
Just Eat Takeaway.com enters US market with Grubhub acquisition
Just Eat Takeaway.com has announced that it has completed the acquisition of 100% of the shares of Grubhub for an undisclosed sum. The acquisition follows the clearing by the Competition and Markets Authority (CMA) of the £6.2bn merger between Just Eat plc and Takeaway.com. The merger was previously under investigation…
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