Innovation

We cover the ideas, technologies, and operational changes driving innovation across the UK foodservice sector. From kitchen automation and AI-driven ordering to new menu formats, digital loyalty schemes, sustainable packaging, and service model evolution, this brings together the developments transforming how restaurants, pubs, bars, cafés, and catering firms do business. Whether you’re looking to boost efficiency, improve guest experience, or stay competitive, we report on practical innovations with real-world application, curated for chefs, operators, F&B executives, and hospitality leaders shaping the future of service.

Sep- 2020 -

10 September

Coronavirus

HospitalityUnite backs Kickstart initiative

HospitalityUnite, an initiative set up to help hospitality workers find alternative employment during lockdown, has teamed up with UKHospitality, Springboard, The Scottish Tourism Alliance and The Youth Group to back the Government’s Kickstart scheme. It will provide a free online service to make it easy for both hospitality businesses and…
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8 September

Apps & Technology

Cheerfy launches new product for hospitality operators

Cheerfy has announced the launch of a new product entitled Cheerfy Shop, which aims to help hospitality operators transform websites into fully-branded e-commerce sites. It also provides operators with at-table order and payment technology. According to the CRM, loyalty and e-commerce solution, the product gives operators “full autonomy” over their…
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3 September

Coronavirus

Avanti West Coast launches ‘at-seat order’ catering service

UK train operating company Avanti West Coast has introduced a new service which allows food and drink delivered to customers in their seats. The group said that whilst customers in first class have always enjoyed being served at their seat, trials are currently taking place on selected Pendolino trains which…
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Aug- 2020 -

7 August

Comment

The right menu for reducing bacterial transmission

Studies have shown that some of the ‘germiest’ things on a menu may literally be the menu itself! Indeed, a study* by Charles Gerba from the University of Arizona revealed that menus carried the most amount of germs, with an average count of 185,000 bacteria. He claimed that there are…
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Jul- 2020 -

31 July

Coronavirus

Getting your hospitality businesses in touch with the low touch economy

After months of difficulty, uncertainty, and a precarious balancing act at the edge of business survival, the UK’s hospitality sector may finally be seeing the sun break through the storm clouds. Chancellor Rishi Sunak brought welcome news for the suffering sector with a VAT cut for hotels, restaurants, and other…
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21 July

Comment

How to create a safe washroom experience when re-opening

Hospitality businesses across the country were naturally excited by the Prime Minister’s announcement that pubs, cafes and restaurants could re-open on 4 July. No doubt most want to get back up and running as quickly as possible and are busy working to ensure they comply with the government guidance. One…
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2 July

Comment

A global problem needs a futuristic solution

Even before COVID-19, there was a notable increase in the number of food and drink manufacturers looking to safeguard quality and aid productivity by using collaborative robots with vision on their production line. They had raised the bar on innovation, ensuring competitiveness in the marketplace. Usually, however, they would use…
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May- 2020 -

29 May

Catering Companies

Compass Group acquires digital start-up Feedr

Compass Group UK and Ireland has acquired food and health technology start-up, Feedr, in a move to “accelerate its digital transformation”. The group said the deal was completed in early March 2020 and will play a key role in reshaping the companies “return to work” strategy. It added that it…
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Apr- 2020 -

21 April

Comment

Helping small hospitality businesses in the age of coronavirus

A few weeks ago we started LocalSmallBusinesses.co.uk, a platform to generate cash flow for independent London businesses by offering services for future use. Allowing loyal customers to support their favourite places so that when this nightmare is over London remains the exciting and diverse city we all love. Many small…
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Mar- 2020 -

11 March

Restaurants

Knights Brasserie reopens following extensive refurb

The Lumley Castle hotel, located in Durham, has reopened its Knights Brasserie restaurant after an extensive six-week programme of refurbishment. The project was overseen by the property’s new general manager, Gordon Cartwright, who said “no expense had been spared” in creating one of the North East’s most “luxurious and innovative”…
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