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Innovation

We cover the ideas, technologies, and operational changes driving innovation across the UK foodservice sector. From kitchen automation and AI-driven ordering to new menu formats, digital loyalty schemes, sustainable packaging, and service model evolution, this brings together the developments transforming how restaurants, pubs, bars, cafés, and catering firms do business. Whether you’re looking to boost efficiency, improve guest experience, or stay competitive, we report on practical innovations with real-world application, curated for chefs, operators, F&B executives, and hospitality leaders shaping the future of service.

  • Dec- 2021 -
    16 December
    PeopleTortilla appoints new operations director 

    Tortilla appoints new operations director 

    Tortilla has announced the appointment of Stephen Clark as its new operations director.  Clark joins the fast-casual Mexican chain as an experienced senior hire, as the business continues its rapid expansion and solidifies its management team for future growth.  In his new role, he will oversee all operational elements of…

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  • 16 December
    BusinessDomino’s reaches franchisee resolution

    Domino’s reaches franchisee resolution

    ​​Domino’s Pizza Group plc has announced that it has reached a resolution with its franchisees after the board reportedly recognised that Domino’s “lagged” in recent years compared to its businesses around the world. The resolution is set to tackle this issue and to accelerate both near-term and long-term growth. The…

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  • 15 December
    Pubs and BarsFortress acquires Punch Pubs and Co

    Fortress acquires Punch Pubs and Co

    Fortress Investment Group has announced the acquisition of Vine Acquisitions Limited (Punch Pubs and Co) from Patron Capital Partners for an undisclosed amount. Punch Pubs and Co, which is led by CEO Clive Chesser, operates 1,300 pubs across the UK. Through the pub group’s business model, the company was reportedly…

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  • Nov- 2021 -
    30 November
    RestaurantsNando’s losses double after ‘most challenging year’

    Nando’s losses double after ‘most challenging year’

    Nando’s has revealed that its annual pre-tax losses for the period ending 28 February 2021 have more than doubled to £240m in what it called the “most challenging year in its history”. The company announced that revenues were down by 39.3% during the period to £665m (2020: £1.09bn), after “significant”…

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  • 26 November
    AnalysisCOP: 26. Is it already too late?

    COP: 26. Is it already too late?

    Following the 26th installment of the great political effort to find common ground on climate change, ‘is it too late’ is a question many now ask themselves. Did we blow our last shot at solving the defining crisis of our age? We’re yet to see political consensus to refute Grayling’s…

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  • 25 November
    CommentFood service innovations that will change the future

    Food service innovations that will change the future

    Food service is one of the hottest areas of digital innovation today. Over the past decade we’ve seen the rise of cashless payment, mobile booking, delivery apps and loyalty schemes. And the pace of food service innovation is only increasing, with the challenges of the pandemic bringing new ideas to…

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  • 19 November
    NewsLivekindly and Popeyes partner to debut in the UK

    Livekindly and Popeyes partner to debut in the UK

    Livekindly Collective has announced its exclusive plant-based partnership with Popeyes Louisiana Kitchen for the launch of the restaurant’s first plant-based entrée with the restaurant chain opening in the United Kingdom on the 20th November. It also revealed Popeyes’ new vegan menu is the “answer” to a growing demand for plant-based…

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  • Oct- 2021 -
    28 October
    GovernmentUKH welcomes ‘positive’ Budget speech but urges Gov to ‘go further’

    UKH welcomes ‘positive’ Budget speech but urges Gov to ‘go further’

    UK Hospitality has said yesterday’s (27 October) announcements by the chancellor in his Budget speech are a positive step but also urged the government to “go further” to support the “fragile” industry. It comes after Rishi Sunak unveiled a 50% discount on business rates for the hospitality, retail and leisure…

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  • 27 October
    Food and DrinkCompass group names non-executive director appointments

    Compass group names non-executive director appointments

    Compass Group has announced the appointments of Arlene Isaacs-Lowe and Sundar Raman as non-executive directors with effect from 1 November 2021 and 1 January 2022 respectively. On appointment, both will also join the audit, corporate responsibility, nomination and remuneration committees. Isaacs-Lowe is currently special advisor at Moody’s Corporation and was…

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  • 18 October
    Catering CompaniesCompass Group commits to reach net zero by 2050

    Compass Group commits to reach net zero by 2050

    The Compass Group has announced a commitment to reach net zero greenhouse gas (GHG) emissions across its global operations and value chain by 2050. It revealed Compass is the first international company in the contract catering industry to announce a global commitment to a 2050 net zero emissions economy. According…

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