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Innovation

We cover the ideas, technologies, and operational changes driving innovation across the UK foodservice sector. From kitchen automation and AI-driven ordering to new menu formats, digital loyalty schemes, sustainable packaging, and service model evolution, this brings together the developments transforming how restaurants, pubs, bars, cafés, and catering firms do business. Whether you’re looking to boost efficiency, improve guest experience, or stay competitive, we report on practical innovations with real-world application, curated for chefs, operators, F&B executives, and hospitality leaders shaping the future of service.

  • Feb- 2022 -
    28 February
    NewsAramark commits to Net Zero by 2050

    Aramark commits to Net Zero by 2050

    Food service provider Aramark Northern Europe has announced its commitment to become a net zero carbon organisation by 2050, making it the first region in Aramark’s global operations to set a reduction glide path. The carbon reduction target, based on a 2019 assessment baseline, encompasses “all of Aramark Northern Europe’s…

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  • 10 February
    Food and DrinkISS pledges to halve food waste by 2027

    ISS pledges to halve food waste by 2027

    ISS, the facility management company, has signed the Cool Food Pledge, a commitment to reduce 25% of the greenhouse gas emissions associated with the food it serves globally by 2030, from its 2019 baseline, and it will halve its food waste by 2027. To meet these targets, ISS is rolling…

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  • 7 February
    FeaturesA new direction for sustainability

    A new direction for sustainability

    Founded in 1992 as the International Hotels Environment Initiative (IHEI), The now re-named Sustainable Hospitality Alliance has grown to encompass fifteen world-leading hospitality companies, including Hilton, Deutsche Hospitality and Hyatt. It’s members make up 30% of the global hotel industry by rooms, with a combined reach of over 35,000 properties…

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  • 7 February
    PeopleCompass welcomes new executive committee members

    Compass welcomes new executive committee members

    Compass Group has confirmed the internal appointments of Shelley Roberts and Kathinka Friis-Møller to its group executive committee. Roberts has been appointed group chief commercial officer, and is responsible for leading the group’s Global Clients, Strategy, M&A, Health and Safety, Sustainability, Digital and Procurement functions. She first joined Compass in…

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  • Jan- 2022 -
    26 January
    RestaurantsRai opens its doors in Fitzrovia

    Rai opens its doors in Fitzrovia

    Rai, the multi-course concept created by and named after founder Shrabaneswor Rai and executive chef Padam Raj Rai, has opened its doors in Fitzrovia. The concept features multi-course omakase-style tasting menus that fuse Japanese dishes with unique ingredients from the UK and around the world. Having won “critical acclaim” at…

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  • 14 January
    Apps & TechnologyFlipdish secures $100m investment to fuel growth

    Flipdish secures $100m investment to fuel growth

    Flipdish has announced it has received a $100m (£73m) investment from global technology company, Tencent, and Tiger Global, in order to fuel further growth for the food ordering platform. It said the investment will be used to fuel further growth and innovation in its product and services, and “drive continued…

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  • 11 January
    Catering CompaniesCH&CO strengthens procurement team with new promotion

    CH&CO strengthens procurement team with new promotion

    CH&CO has promoted its head of operational procurement, Samantha Davis, to the new role of group procurement and supply chain director. Davis has been part of CH&CO for five years. Her promotion is in recognition of the agility, innovation and leadership she has shown in helping the business overcome significant…

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  • 11 January
    RestaurantsElior appoints director of innovation

    Elior appoints director of innovation

    Leading contract caterer, Elior, has appointed Claire Small to take on its newly created director of innovation role. Small will lead Elior’s new eight-strong innovation team. They are responsible for delivering digital, concept development, photography and menu management across its UK business. Prior to Elior, Small held senior roles with…

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  • 10 January
    FeaturesThe digital era: Taster takes on Manchester

    The digital era: Taster takes on Manchester

    Can you explain what Taster is? Taster is a group of digital restaurant brands, inspired by street food and purpose built for delivery. As the first delivery-only food group to scale using a modern franchise model, we work with partners to operate Taster brands from their existing kitchens using our…

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  • Dec- 2021 -
    23 December
    BusinessAramark nominates two to its board

    Aramark nominates two to its board

    Global food service provider Aramark has announced that Patricia E. Lopez and Ken M. Keverian have been nominated for election to the company’s board of directors at its annual meeting of shareholders to be held on February 1, 2022. The company has offices in London, Leeds, Belfast and Aberdeen, employing…

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