Deliveroo
Coverage explores third-party delivery’s role in UK hospitality, with a focus on logistics innovation, restaurant and chain partnerships, dark kitchen models, subscription services, and retail collaborations with brands like Waitrose, Co-op, and Morrisons. Reporting offers strategic insights for operators using or evaluating delivery platforms to drive off-premise revenue, streamline fulfilment, and respond to shifting consumer expectations in the food-to-go and convenience space.
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Jul- 2020 -30 JulyFood and Drink
Deliveroo launches Table Service tool
Deliveroo has announced a new targeted support package to help pubs and bars reopen safely with the launch of its contactless dine-in tool – ‘TableService’. Deliveroo is the first major UK platform to introduce Table Service, which allows customers to order via the Deliveroo app in pubs, bars and restaurants,…
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27 JulyCafes and Coffee Shops
Creams welcomes ‘record’ sales
Creams has welcomed a “strong performance” in the full-year ended 31 March 2020, with group sales up by 3% year-on-year to £43.4m. The dessert chain welcomed the results against the backdrop of a “challenging” period in the casual dining market in light of the “severe” impact of Covid. In its…
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27 JulyCoronavirus
The coronavirus diaries: Uncle John’s Bakery
Uncle John’s Bakery has been a staple in the community for 25 years, providing fresh Ghanaian baked goods and has received continuous support from our customers. The business was started in 1995 by my parents John and Emelia Mensah, after they arrived in the UK in the early 80’s. I…
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23 JulyRestaurants
Oowee Vegan launches first site in Brighton
Plant-based diner Oowee Vegan has launched its first site Brighton. The group’s plant-based menu offers a range of American diner-style vegan dishes such as ‘beyond meat’ burgers, vegan fried ‘chicken’ and sriracha ‘shrimp’ loaded fries. Their signature dish is ‘The Big Oovee’, made up of a beyond meat patty, signature…
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23 JulyPeople
Deliveroo appoints new CFO
Deliveroo has appointed Adam Miller as its new chief financial officer. Miller has been with the group since February 2019, having previously served as vice president for corporate strategy. He most recently stepped in as interim CFO for the delivery app group. According to Deliveroo, Miller has played a “significant”…
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22 JulyComment
Preventing the second wave: how hospitality businesses can make a safe return to service
From 4 July, the hospitality sector has been slowly reopening after weeks of shut doors and takeaway orders, provided they can enforce social distancing measures and keep their customers and staff safe when trading. In order to keep customers safe from COVID-19, it requires both staff and customers to take…
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8 JulyComment
The coronavirus diaries: Pizza Hut
Pizza is what we know best. We’re proud of the pizzas we’ve delivered and business growth we’ve seen in our sixty years as a brand, from our humble beginnings in Kansas to becoming a global brand – but when coronavirus hit, being designated an ‘essential service’ posed an entirely new…
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2 JulyRestaurants
Shake Shack launches in Brighton through Deliveroo Editions
American burger chain Shake Shack has joined Deliveroo Editions in Brighton. Customers will be able to order meals from Shake Shack, all cooked and prepared at Deliveroo’s purpose built, delivery-only, super kitchen in Brighton. Items on the menu include the brand’s signature ShackBurger, crinkle cut fries and cheese sauce. Shake…
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Jun- 2020 -25 JuneBusiness
Amazon’s proposed stake in Deliveroo cleared by CMA
The Competition and Markets Authority (CMA) has provisionally cleared Amazon’s 16% investment in Deliveroo for the second time, on the basis that it is not likely to result in a “substantial lessening of competition”. In its initial provisional findings, published in April, the CMA provisionally cleared Amazon’s investment on the…
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22 JuneComment
The coronavirus diaries: Phill Lewis
Our business, Dusty Knuckle, started life in 2014 with my wife and I selling pizza from a homemade oven at local markets around Cardiff and South Wales. Since then, we’ve grown our portfolio to include a shipping container restaurant in a Cardiff suburb, a summer pitch on the South Wales…
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