Costa Coffee
Coverage focuses on the strategy, innovation, and market activity of the UK’s largest coffee shop chain, including store formats, product development, digital ordering, delivery partnerships, sustainability initiatives, and international expansion. Reporting offers valuable insights for operators tracking branded beverage trends, customer engagement, and high street trading dynamics across the coffee and food-to-go sectors.
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Apr- 2020 -3 AprilPeople
Domino’s appoints Neil Smith as interim CFO
Domino’s Pizza Group has announced the appointment of Neil Smith as in interim chief financial officer with effect from 15 April 2020. Smith most recently served as the CFO of Ei Group (formerly Enterprise Inns) from 2011 until its recent takeover by Stonegate Pub Company. He has also held senior…
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Mar- 2020 -31 MarchPeople
Domino’s appoints Dominic Paul as new CEO
Domino’s Pizza Group has announced the appointment of Dominic Paul as its new CEO, with effect from 6 April. Paul will also join the board as CEO on 1 May 2020. Most recently, he served as chief executive officer and managing director of Costa Coffee. He led the Costa brand…
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23 MarchCafes and Coffee Shops
Krispy Kreme UK and Ireland closes sites temporarily amid Covid-19 outbreak
Krispy Kreme has announced the temporary closure of all its UK and Ireland stores amid the recent Covid-19 virus outbreak. In a recent statement, CEO Richard Cheshire said the company took the “difficult decision” to close all its stores from 6pm today (Monday 23 March 2020) for “a little while.”…
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23 MarchCafes and Coffee Shops
Costa Coffee announces closures of all UK sites amid Covid-19 outbreak
The Costa Coffee chain has announced the closure of all of its branches amid the outbreak of the coronavirus, resulting in over 2,000 of its stores closing until further notice. The closures, which will take effect from today evening (Monday 23 March), follows the government urging all restaurants, pubs and…
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Nov- 2019 -21 NovemberCafes and Coffee Shops
Costa Coffee appoints Jill McDonald as CEO
Costa Coffee has appointed Jill McDonald as CEO, after revealing Dominic Paul will step down on 30 November. McDonald will start her new role from 2 December. She started her career as a graduate trainee at Colgate-Palmolive in 1987 and has held three positions in McDonald’s Corp from 2006 to…
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Sep- 2019 -18 SeptemberCafes and Coffee Shops
Costa Coffee launches first ‘commuter-focused’ store
Costa Coffee has opened its first ‘commuter-focused’ store concept in London. The debut site within Lewisham Station occupies 400 sq. ft. of space formerly used as the station manager’s office. According to the group, the new takeaway only concept designed “to suit the needs of the busy commuter”, and added…
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Apr- 2019 -30 AprilBusiness
Whitbread sees 40% plummet in full-year profits
Hospitality group, Whitbread has announced a 40% drop in profit in its first set of full-year results following the sale of Costa Coffee to Coca-Cola. Whitbread blamed Brexit uncertainty and weak UK hotel demand at its Premier Inns brand for the slow growth figures. Without the effects of the Costa…
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17 AprilCafes and Coffee Shops
Over 100 Whitbread jobs face axe following Costa sale
Around 100 jobs are expected to be cut at the head office of Whitbread following the sale of Costa Coffee to Coca Cola for £3.9bn. According to reports by The Times, a consultation involving around 10% of the company’s head office staff was expected to be concluded this month, however…
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Nov- 2018 -28 NovemberApps & Technology
Costa and Barclaycard release ‘UK first’ contactless reusable cup
Costa Coffee has partnered with Barclaycard to launch reusable contactless coffee cup, which is said to be the first of its kind in the UK. Available in Costa Coffee stores this November, the Clever Cup utilises contactless payment technology to turn customers’ reusable coffee cups into a way to make…
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Aug- 2018 -31 AugustCafes and Coffee Shops
Coca-Cola to acquire Costa Coffee from Whitbread for £3.9bn
Coca-Cola is to buy the coffee chain Costa from Whitbread in a £3.9bn deal. Whitbread, which acquired the brand in 1995 for £19m when it had only 39 outlets, had intended to spin off the chain as a separate business but the transaction was unanimously agreed by the Whitbread board…
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