Cafes and Coffee Shops

Costa Coffee appoints Jill McDonald as CEO

Costa Coffee has appointed Jill McDonald as CEO, after revealing Dominic Paul will step down on 30 November.

McDonald will start her new role from 2 December.

She started her career as a graduate trainee at Colgate-Palmolive in 1987 and has held three positions in McDonald’s Corp from 2006 to 2015, where she was serging as the UK CEO and division president. 

McDonald has also served as CEO of Halfords Group before recently moving to Marks and Spencer, taking the role of  managing director of clothing and home. 

McDonald said: “I have long been a fan of Costa and have watched the company grow in the UK and far beyond. I look forward to joining the Costa leadership team and building on the great foundation and growth potential in the business.

Paul led Costa through the sale of the retailer to The Coca-Cola Company earlier this year, following the “complex separation” from Whitbread and the development of Costa’s new growth strategy.

Jennifer Mann, president of Global Ventures for The Coca-Cola Company, parent of Costa said: “Dominic led a significant reshaping of Costa’s international footprint, the expansion of the brand across multiple new platforms and a wide-ranging reset of the core UK business strategy.”

McDonald will also report to Mann in her new position from 2 December, she added: “I am excited to welcome Jill to the Costa family. Her track record, depth of international experience and excitement about joining our business makes her an ideal leader to build on the great work of Dominic and the rest of the Costa team.”

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