Click and Collect
Coverage explores how UK hospitality operators are adopting and optimising click-and-collect services, including technology platforms, menu adaptations, fulfilment logistics, and customer experience strategies. Reporting provides insights into how restaurants, cafés, pubs, and QSR brands are using this channel to drive revenue, reduce delivery costs, and meet evolving consumer demand for speed, convenience, and control.
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Jul- 2020 -14 JulyPubs and Bars
Brewhouse & Kitchen revenues rise 2.9% during first week of reopening
Brewhouse and Kitchen – the 22 site national brewpub group – has reported 2.9% like-for-like sales growth in its first week trading post the Covid-19 lockdown. The group said it attributes the “strong start” to a “measured and gradual” approach to the reopening of its brewpubs, the “considerable” amount of…
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Jun- 2020 -29 JuneRestaurants
TGI Fridays announces reopening of 66 sites on 6 July
TGI Fridays has announced the reopening of 66 of its UK restaurants on 6 July. The company said it will also reveal a “fresh new brand” which will be showcased at six specially selected restaurants, dubbed ‘Famous at Fridays’, with elements introduced across the rest of the estate. These new…
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17 JuneCoronavirus
Spanish restaurant group Ultracomida invests in online ‘deli deliveries’
Spanish bar and restaurant group Ultracomida has announced plans to expand its ‘deli home delivery’ service, click and collect, and online tasting events, after a successful trial period. The independent boutique operators run two deli-restaurants in the coastal towns of Narberth and Aberystwyth, as well as Curado Bar and Vermut…
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16 JuneCoronavirus
Greggs to reopen 800 stores
Greggs has announced the locations of 800 shops that are set to reopen on 18 June. The bakery chain will reopen these sites following a “successful trial” in a selection of North East sites, and will now resume operations in a number of areas across the country. In its latest…
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12 JuneApps & Technology
17% of food businesses increased revenue during pandemic, study finds
A survey of over 300 food businesses including restaurants, cafe and deli owners, has found that those who were quickly able to offer online ordering were able to “protect or in fact grow” revenue during lockdown. The survey carried out by food technology software provider Nutritics, found that 17% who…
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5 JuneCoronavirus
Crussh reopens Notting Hill Store amid UK lockdown
Crussh Fit Food and Juice Bars will reopen its Notting Hill store today (5 June) for take-away and delivery. The healthy food and juice chain said it undertook a “significant review” of its store operating model to ensure it can open safely for teams and customers, and comply with Government…
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5 JuneCoronavirus
Greene King expands takeaway and delivery services outside of London
Pub company and brewer, Greene King, has announced the expansion of its delivery and takeaway services outside of London to pubs across the UK. The news comes as Greene King launched its delivery and takeaway service from a select number of its London sites. The group, which has over 3,000…
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May- 2020 -27 MayCoronavirus
Bar Douro launches home delivery
Contemporary Portugese restaurant Bar Douro has launched its home delivery service amid the Covid-19 pandemic. The restaurant, which opened its London Broadgate site earlier this year, announced for the first time it would be delivering food and wine to homes across London. Available for collection at London Bridge or order…
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26 MayCoronavirus
Nando’s to reopen 94 sites with additional measures in place
Restaurant chain Nando’s has announced it has opened a further 54 sites for delivery or click and collect today (26 may) and will also reopen an additional 40 sites tomorrow. The news comes after it trialled around six sites in London and Manchester open to delivery for NHS staff last…
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22 MayCoronavirus
Sri-Lankan restaurant group The Coconut Tree to reopen two further sites
Sri Lankan restaurant group The Coconut Tree has announced it will reopen its Cardiff and Oxford sites by offering a takeaway service. It will reopen its Cardiff restaurant today (22 May) with the Mill Lane venue to be open on Friday and Saturday evenings from 5pm – 9pm for takeaways…
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