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Pizza Express appoints new COO

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Pizza Express has announced the appointment of Lawrence Harvey as its new chief operating officer.

The firm said Harvey brings a “wealth of experience” having worked at a number of major brands including Aldi, Barclays and Tesco.

He will be responsible for leading operations across all of Pizza Express’ over 350 sites in the UK and Ireland.

Paula MacKenzie, CEO of PizzaExpress, said: “Customers come to PizzaExpress for a special experience – whether it’s a reason to celebrate, or it’s a weeknight meal with family or friends – so it’s important we have a strong operational leader to drive service and standards across our estate. Lawrence brings a wealth of experience with a proven-track record engaging teams to deliver results.

“Leading our operators, he will ensure we’re offering the very best experience for our customers whether they’re dining with us or receiving a delivery. We’re pleased to have another great talent join team PizzaExpress.”

Harvey added: “I am absolutely delighted to be joining PizzaExpress – it’s an amazing brand with fantastic colleagues. I’m very much looking forward to working with all the teams across the UK and Ireland to offer our customers the very best dining experience.”

The appointment comes at a time of substantial change for the company. It has introduced a rapid digital transformation by encouraging more people on to the PizzaExpress Club app, accelerating its remodel programme and expanding its delivery proposition.

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