Wages
This covers all our reporting on wages and pay structures within the UK foodservice and hospitality industries, including minimum wage legislation, National Living Wage updates, tipping reforms, pay disputes, and employer responses. We provide analysis on how wage changes impact staffing models, cost structures, and recruitment strategies for restaurants, pubs, bars, and catering operations. Essential reading for operators, HR leads, and executives managing workforce planning and financial performance in a labour-sensitive sector.
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Jul- 2018 -17 JulyAdvice
Why now is a good time to start your career in hospitality
With Brexit looming, the hospitality industry is right to feel jittery. According to a KPMG report on labour migration in the hospitality sector, compiled for the British Hospitality Association (BHA), the industry is highly reliant on EU nationals. Between 12.3% and 23.7% of the hospitality sector workforce is made up…
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13 JulyAwards & Events
Wimbledon caterers paid same hourly rate for night shifts as day
Caterers at Wimbledon tennis championships are being paid the same hourly rate for night shifts as day shifts by catering company Compass Group, it has emerged. The caterer’s wages are below the London Living Wage at £8 per hour it was discovered by The Guardian. It is not illegal to…
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12 JulyGovernment
EXCLUSIVE: Catering company hits back at HMRC over ‘underpaying employers list’ and fines
Corporate cake and biscuit caterer, Image on Food, has accused HMRC of misrepresenting information regarding supposed staff underpayments. The HMRC list published 6 July said that Image on Food owed 14 members of its 50 strong workforce £3,514.74 in unpaid wages, however the catering company say the issue is “not…
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11 JulyPubs and Bars
Wetherspoon warns of costs increase as it reports uplift in sales
Pub group JD Wetherspoon has reported a 5.2% like-for-like sales increase for the 10 weeks to 8 July 2018, but has warned of cost increases for the next year. The group said it expected business rates, the sugar tax, utility taxes and wages to have an impact on its costs.…
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10 JulyBusiness
KFC and Pizza Hut found to be underpaying workers
Over 20 UK restaurants and pubs including branches of KFC and Pizza Hut have been found to be underpaying workers in a list published this morning by HMRC. HMRC found that nearly 240 employers were found to be underpaying staff on the minimum wage, with many companies that employ caterers…
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Jun- 2018 -20 JuneAdvice
Tips, gratuities and tax – what you need to know
The famous opening scene of Tarantino’s classic film Reservoir Dogs focuses on three characters in a diner debating the topic of tipping in restaurants, and whether their waitress warranted hers. Whilst one character says he doesn’t believe in tipping at all, they all agree that taxing tips just doesn’t seem…
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May- 2018 -15 MayOpinion
How will the industry tackle the increasing number of no shows at peak times?
Throughout my 30 years in the industry I’ve witnessed many waves of change. One of the most increasingly frustrating trends is for customers not to turn up for their booking or to cancel at the last minute. Bookings used to involve a phone call and a fiercely guarded paper diary full…
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10 MayGovernment
Named and shamed: Underpaid hospitality staff among 200,000 to receive £15.6m back pay
HMRC has identified £15.6m in pay owed to more than 200,000 of the UK’s lowest paid workers, following an investigation from 2017 to 2018. This was an increase from the £10.9m that was owed to 98,000 workers in the previous year. Earlier this year, Wagamama, TGI Fridays, Starbucks and Subway…
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9 MayBusiness
Restaurants left to starve as door-to-door service bites
The UK restaurant industry is under grave threat from the growing trend of customers wanting food delivered to their door according to new research. A study by consultants Duff & Phelps found demand for food delivered to customers’ homes has grown 10 times faster than takeaway. Examples include food delivery…
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Apr- 2018 -16 AprilBusiness
High street collapse down to higher business rates, says Colliers
Fifteen major retailers or restaurant groups have gone into CVA or administration in the twelve months since the April 2017 Business Rates Revaluation, according to Colliers International, the global commercial real estate agency and consultancy. Ten of those have happened since the beginning of this year – in the last…
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