Tips
Our Tips coverage delivers essential updates and guidance on gratuity practices across the UK foodservice and hospitality sector, including evolving legislation, service charge policies, payroll compliance, staff tipping protocols, and operational best practices. We focus on what restaurateurs, pub operators, caterers, and F&B managers need to know to handle tipping transparently, fairly, and legally, while maintaining team morale and guest satisfaction.
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Dec- 2018 -12 DecemberAdvice
How to prepare your hospitality space for the winter season
With the coldest months fast approaching, it’s the perfect time to begin preparing your hospitality space to be warming and comfortable for your guests. Whilst your main furniture and décor should be appropriate throughout the whole year, making small changes for each season is essential. All hospitality businesses, from restaurants…
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10 DecemberCatering Companies
Bidfood ‘Christmas Gift’ scheme recognises ‘hospitality heroes’ across the industry
Wholesalers Bidfood have announced they will launch their ‘Christmas Gift’ campaign for the second year running. The campaign winners include pub and hotel general managers, hospital chefs and community volunteers who have given up over 60 Christmases at home to ensure the enjoyment of others. With the number of people…
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Nov- 2018 -19 NovemberRestaurants
Restaurant bosses jailed for £800k fraud
Four Black Country fraudsters who ran a chain of upmarket Indian restaurants have been handed jail sentences totalling 10 years for an £800,000 fraud that saw them pocket staff tips and hide sales to evade tax. Mohammed Sharif Uddin, 48, Mizanur Rahman, 44, Sadiqur Rahman, 45, all of Wednesbury, along…
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8 NovemberFeatures
Taking on the trends of 2019
As a compelling social media presence becomes an ever more important marketing tool, it’s essential to monitor the latest design trends and implement them in your restaurant or hotel. Nothing encourages guests to snap and share their experience like striking and up-to-date design. Even if your current interior is working…
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7 NovemberAdvice
Down to the last detail: how furniture impacts ROI
A top priority for those in the restaurant industry is for property owners and operators to offer a compelling, unexpected experience for guests, while maximizing ROI. That’s why it’s critical for manufacturers to put as much effort as possible behind presenting and producing the types of products, including furniture, that…
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Oct- 2018 -24 OctoberFeatures
What is happening in the restaurant sector : Part two
We have previously presented and discussed the struggles within the restaurant sector, focusing on the high street chains. At the time, some of the biggest chains were reporting closures, profit losses and underwhelming performances with the trend having continued over the summer. Just last month, the MCA launched The…
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22 OctoberPeople
Study finds uplifting music prompts more restaurant tips
New research has found that customers are more likely to tip restaurant staff when they hear uplifting music. The study by the University of Innsbruck also found that sad music prompted customers to leave slightly larger tips than “neutral” music. The university named The Beatles’ Eleanor Rigby as one of…
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2 OctoberAdvice
Time is of the essence: tips to improve kitchen efficiency
With half of hospitality professionals considering themselves to be time poor when completing everyday tasks in the kitchen, Steve Buckmaster, sales director at BRITA Professional, looks at the top reasons why time is lost and discusses three simple solutions to improve kitchen efficiency. “The back of house area is the…
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1 OctoberGovernment
Restaurants and bars to be banned from taking employees’ tips
New legislation banning restaurant bosses from deducting or keeping employee tips is set to come into force, Theresa May has announced. Speaking at the Conservative Conference today (1 October), the prime minister named high street chains Prezzo, Strada and Zizzi as some of the worst offending restaurants for taking staff…
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Sep- 2018 -26 SeptemberAdvice
Fuelling productivity – How catering in the workplace is taking centre stage
Getting the best out of your employees incorporates a wide range of factors from ensuring they have the right tools for the job, to making sure they’re happy and healthy when at work. As emphasis shifts to focus on a more holistic approach, food and catering has firmly established itself…
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