Strategy
This section highlights the strategic moves shaping the UK hospitality and foodservice industry. From brand repositioning and pricing models to diversification plans, leadership changes, and multi-site rollout strategies, our coverage provides valuable insight into how restaurant groups, pub chains, caterers, and bar operators are adapting to shifting market conditions. Whether you’re refining your business model, assessing competitor strategies, or making key investment decisions, this archive offers sharp editorial designed to support strategic thinking at every level of the foodservice sector.
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Apr- 2019 -17 AprilAdvice
Is it time for your business to use a mobile team app?
The right mobile collaboration apps (also known as digital internal communication platforms) can deliver a wide range of benefits for any catering and hospitality company. Better internal communications creates employees who are more engaged, productive, happier, and more likely to stay with their employer. A team app should be a…
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5 AprilBusiness
Greggs, McDonald’s and Wetherspoons named top brands for consumers
Greggs and McDonald’s have been named the top brands within on the go and quick service sectors, while JD Wetherspoon leads the way in high street bars, according to the 2019 Brand Momentum Report from CGA and Stone and River. The analysis of consumers’ views of dozens of big brands…
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5 AprilRestaurants
Gaucho owner acquires M Restaurants
Gaucho’s holding company Lomo Bidco, an entity owned by Investec Bank plc and SC Lowy, has acquired M Restaurants. The transaction, which concluded late yesterday (3 April), brings together M Restaurants’ three venues and Gaucho’s 16 restaurants. M Restaurants shareholders are said to have achieved a profitable exit from their…
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Mar- 2019 -25 MarchRestaurants
Sow introduces ‘natural bowl food’ concept to London
A new counter service concept backed by pasta restaurant Pastaio investor Shemeel Khan and led by former group projects and operations manager at Prescott and Conran, Peter Farrell and chef Frederick Forster will open this June on London’s Great Marlborough Street. The all-day operation will open daily from breakfast through…
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12 MarchAdvice
How to start a microbrewery
In the UK, the drinks market is in the middle of a huge craft beer boom. Across the nation microbreweries are seeking to champion their own exquisite flavours and brewing processes. Anything from tart ‘sours’ to ‘coffee porters’ has led the craft beer movement to having a huge boost in…
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12 MarchAwards & Events
Ei Group achieve Investors in People Gold Award
Pub operator, Ei Group, has achieved the Investors in People Gold Award, which is given to organisations who “demonstrate excellence in developing and supporting their employees”. Following a re-assessment process, the pub group now joins a small list of accredited organisations across the UK that have achieved the gold standard.…
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6 MarchApps & Technology
Just Eat’s profits rise amid ‘transformational’ year
Food delivery service Just Eat has seen a 43% year-on-year increase in revenue to £779.5m from £546.3m. For the 12 months to 31 December 2018, Just Eat’s underlying EDBITA increased by 6% after the company invested £51m in “strategic initiatives”. Its 26 million customers helped to drive an order growth…
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6 MarchAwards & Events
Foodservice experts gather to discuss fatberg
Catering industry experts from across the UK are gathering in London next week to discuss the growing menace of fatbergs in the UK’s sewerage system, and agree a plan to tackle them. It’s the first time that representatives from foodservice outlets, water companies, sustainability organisations and biofuel companies have joined…
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4 MarchPubs and Bars
Producers issue ‘Peaky Blinders’ bar with cease and desist
The producers of BBC series Peaky Blinders have warned a Manchester bar after it used the series’ name and images of its characters without authorisation. Named Peaky Blinders Manchester, the venue offers live music, a theme bar and a dim sum restaurant. The owners of the restaurant said they “do…
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Feb- 2019 -28 FebruaryOpinion
How AI will disrupt the service industry in 2019
Before we begin, it’s important to define what is meant by artificial intelligence. When mentioned in the media, AI can mean anything from machine learning in supply chain programming to robot baristas serving your morning flat white. According to IBM, artificial intelligence (AI) refers to systems that can actually ‘understand,…
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