Staff Turnover

Individual Restaurants FY turnover hits record £76m

Individual Restaurants has reported a record turnover of £76m for the second consecutive year, growing 4% on the previous year despite what the company described as a challenging market.  The group, which operates 34 restaurants under the Piccolino, Riva Blu and Restaurant Bar and Grill brands, said its performance was…

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Harder to hire, even tougher to keep: hospitality’s retention crunch

The hospitality sector stands at a crossroads, with financial pressures mounting and workforce satisfaction waning. A new survey from Hospitality Jobs UK and KAM Insights, in partnership with the Access Group, paints a stark picture: nearly half (46%) of hospitality employees now earn under £30k, up from 37% in 2024…

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What hospitality operators should know about the new tipping act

As of 1 October 2024, the Employment (Allocation of Tips) Act is being enforced, bringing significant changes to the way hospitality businesses must handle tips and service charges. This new legislation mandates that all customer tips be passed directly to staff without deductions.  A recent study has revealed that only…

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Sustainable solutions in the kitchen: Q&A with Prowrap

Can you tell us about the history of Prowrap and how it has developed over the years? For over 25 years, Prowrap has been a leading manufacturer of cling film, aluminium foil, baking papers and dispensers. Our solutions include the award-winning, fully-recyclable, PVC-free Ecocling, as well as our renowned range…

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Why sustainability is key for attracting and retaining hospitality staff

It’s no secret that these are challenging times for our sector. Staff shortages, rising food costs and increasing energy bills are putting significant pressure on operators. However, according to the statistics in the latest report ‘Sustainability Matters: What teams want and how brands can win,’ in partnership with hospitality data…

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Cornish Bakery profits hit £3.1m in FY22

Independent bakery chain Cornish Bakery has announced a profit before tax of £3.1m for the full year to May 2022, with EBITDA reaching £4.2m. The chain, which is one of the fastest-growing UK bakery companies, has reported record highs in 2022 alongside an ongoing investment in new store openings.  According…

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1 in 9 hospitality roles remain vacant despite recruitment efforts

One in nine hospitality jobs remain vacant despite some recent improvements in recruitment, according to new findings from CGA by NielsenIQ and Fourth. Their October Business Confidence Survey found that 11% of roles are still vacant, a figure that is level with the last survey three months ago, but down…

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Hospitality staffing nearing pre-pandemic levels

Hospitality staffing numbers are nearing pre-pandemic levels, but a series of factors such as increasing rates of pay, high staff turnover, and the changing make-up of the workforce, are piling pressure on employers. The latest data from Fourth, the industry provider of inventory and workforce management solutions, found there are…

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Only 20% of hospitality firms track food waste, survey finds

A joint survey of leading hospitality operators, representing more than 2,300 sites, has revealed that only one fifth of sector businesses are currently tracking whether their food waste comes from preparation, spoilage or plate waste. The survey, conducted by Fourth, the global software provider for the hospitality, retail and leisure…

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Flexi-apprenticeships are the answer to the dwindling hospitality workforce

Whether it was a quick bite at a café, a meal at a restaurant, or a pint at the pub, customers were quick to return to their favourite bars and eateries when indoor hospitality was allowed to reopen in May. However, while this surge in bookings has contributed to the UK’s…

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