Reservations
Coverage explores how UK restaurants, pubs, and hospitality groups are managing reservations — including booking platform partnerships, no-show strategies, table management systems, pre-payment models, and integration with CRM and loyalty tools. Reporting also examines consumer booking habits, peak-time optimisation, and the balance between walk-ins and advance reservations. Insight is tailored for operators seeking to improve guest flow, reduce friction, and maximise revenue per cover.
-
Jan- 2022 -17 JanuaryRestaurants
Fridays owner ups guidance following positive December trading
Hostmore, the owner of casual dining brand Fridays, and the cocktail-led bar and restaurant brand 63rd+1st, has said it expects full-year revenue to be ahead of expectations following stronger than expected trading in December. Trading for the month of December 2021 was ahead of early-month expectations despite the fact that…
Read More » -
Oct- 2021 -20 OctoberRestaurants
Wander restaurant to close as owner denied visa
Wander, a Stoke Newington based restaurant, has revealed it has been forced to temporarily close while Australian chef-owner Alexis Noble appeals a decision to deny her visa extension. Noble announced the closure on the restaurant’s instagram page, also revealing she has been made to leave the country while she waits…
Read More » -
4 OctoberCatering Companies
Searcys partners with SevenRooms and TheFork
Searcys has announced a new partnership with TheFork and SevenRooms. It revealed that integrating TheFork, an online reservations platform and SevenRooms, hospitality guest and retention platform, will allow Searcys’ venues to increase online reservations and offer “seamless” management of its front of house and guest experiences. According to Searcys, it…
Read More » -
Sep- 2021 -2 SeptemberBusiness
No-shows cost hospitality £17.6bn a year, study finds
Bookers who don’t turn up to hospitality reservations without telling the venue reportedly cost the hospitality industry £17.6bn per year. According to research conducted by hospitality technology firm Zonal and data and insight consultancy CGA, one in seven customers have failed to make a reservation without warning ahead since April.…
Read More » -
Jul- 2021 -5 JulyApps & Technology
No-shows to cost UK restaurants up to £6.2m
UK restaurant owners could lose out on up to £6.2m if the rising “no-show” trend continues at its current trajectory. According to research conducted by restaurant booking platform TheFork, 19% of Brits have admitted to failing to arrive for a restaurant reservation over the past four weeks. The group has…
Read More » -
May- 2021 -24 MayRestaurants
Cameron House Hotel launches new fine dining restaurant
Cameron House Hotel has announced the launch of its new fine dining restaurant, which is set to be led by famous Scottish chefs Paul Taburrini and Martin Wishart. Named Tamburrini and Wishart, the new establishment will be based at the Loch Lomond hotel and will provide a Scottish-inspired five-course tasting…
Read More » -
13 MayCoronavirus
Hospitality SMEs anticipate rising demand and revenues, says Barclaycard
With lockdown restrictions continuing to ease across the UK, SMEs predict a 9.8% rise in revenue this quarter, rising to 21% in the hospitality sector, according to new research from Barclaycard Payments. This marks the highest anticipated increase since the SME Barometer was launched in February 2020. The research, which…
Read More » -
Apr- 2021 -9 AprilFeatures
An al fresco reopening is a tail of two fortunes
The time is nearing for Boris Johnson’s roadmap to recovery to finally facilitate the reopening of the hospitality industry, with outdoor venues once again allowed to return to trading on 12 April. The easing of restrictions is without doubt greatly anticipated by all involved, but does the four-staged strategy perpetuate…
Read More » -
Nov- 2020 -24 NovemberComment
The four post-lockdown personas – and how to cater to each one
If the UK hospitality sector has demonstrated any collective characteristic during this turbulent year, it is resilience. In responding to new restrictions while adapting to ever-changing government guidelines, operators across the country have demonstrated their ability to accommodate guests and create exceptional hospitality experiences, despite the challenges of a pandemic.…
Read More » -
Oct- 2020 -21 OctoberCoronavirus
Business lunches to go ahead following Covid ‘loophole’
Restaurants can serve guests from multiple households following a ‘loophole’ in covid-19 restrictions that allows business lunches to go ahead. According to The Telegraph, Downing Street and local authorities have confirmed that meetings inside restaurants are permitted so long as they are for “work purposes.” London eateries including Galvin La…
Read More »
