Productivity
Coverage explores how restaurants, pubs, caterers, and other hospitality businesses are improving efficiency, team performance, and operational output, including tech adoption, labour planning, workflow design, training, and performance management. Reporting provides practical insight for owners, managers, and F&B leaders focused on boosting productivity without compromising service quality or team wellbeing.
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Mar- 2019 -14 MarchAdvice
The impact of location on business
According to Keystone, London is “ideal for headquarters and central offices,” and this is partially because London attracts a fair amount of executive talent, and partially because of the prestige that the city offers. For example, there is a ring designing company called 77 Diamonds, and they enable you to…
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Feb- 2019 -28 FebruaryOpinion
How AI will disrupt the service industry in 2019
Before we begin, it’s important to define what is meant by artificial intelligence. When mentioned in the media, AI can mean anything from machine learning in supply chain programming to robot baristas serving your morning flat white. According to IBM, artificial intelligence (AI) refers to systems that can actually ‘understand,…
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25 FebruaryOpinion
People Powered: six things I learnt from a sustainable sourcing model
Fairtrade Fortnight (25 February to 10 March) is an annual opportunity to celebrate all that the organisation has achieved over the years. In my view, no other organisation has done more to make consumers stop, consider and care where their food, drink, clothes and jewellery come from. Inspired by Fairtrade,…
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21 FebruaryAdvice
Energy savings guide for restaurants and pubs
For restaurateurs and publicans, saving on business energy can help you concentrate resources on filling your covers or enticing punters to your business. This energy efficiency guide can help you do just that. Busy restaurants consume a vast amount of energy, with 40% of it going into the preparation and…
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19 FebruaryBreweries and Distilleries
HIT Training to offer UK first apprenticeship for brewers
Over two years in the making, the UK’s first brewer apprenticeship is being offered to the sector by hospitality apprenticeship provider HIT Training. To support the diverse role of a brewer in small and large breweries, the Level 4 apprenticeship has been facilitated by the British Beer and Pub Association…
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8 FebruaryBusiness
Hospitality wages spike after months of deflation
The average hourly pay of workers over 25 in the UK significantly fell from £8.55 in June to £8.18 in November, before plateauing at £8.16 in December and rising to £8.38 in January. According to statistics from software provider for the leisure and hospitality industry Fourth, this is the first…
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Jan- 2019 -31 JanuaryBeverages
Diageo sees £6.9bn net sales in half-year results
Beverage company Diageo has reported a 5.8% increase in net sales, amounting to £6.9bn, in its half-year results ending 31 December 2018. The company said all the regions it operates in contributed to broad based organic net sales growth, up 7.5%, with organic volume up 3.5%. It closed the period…
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22 JanuaryAdvice
Three things small businesses needs to know about network security
What do Microsoft, Yahoo, and eBay have in common? They have all fallen victim to network security breaches. While these are high profile cases on large corporations, there are daily examples of small businesses, from small catering groups to clothing stores, experiencing network security comprises and facing severe financial consequences…
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Dec- 2018 -3 DecemberOpinion
Following the success of Hygge or Lagom…businesses should now follow the mantra of Prajāva
The Swedish lifestyle concept has become big news in recent years. First Hygge (cosy) and then Lagom (just enough) have become massively popular, even boosting Sweden to the Top 10 ranking in the World Happiness Report. This got me thinking – what international concept would most benefit the business world…
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Nov- 2018 -27 NovemberBeverages
St Peter’s Brewery launches zero alcohol beer on draft for first time
St Peter’s Brewery has signed a new contract with the Old Spot Pub Company to serve its 0.0% golden craft beer, Without brand, on tap for the first time. Available in 30 litre stainless steel kegs, the beer will be served on draft in the Old Spot Pub Company’s establishments…
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