Productivity
Coverage explores how restaurants, pubs, caterers, and other hospitality businesses are improving efficiency, team performance, and operational output, including tech adoption, labour planning, workflow design, training, and performance management. Reporting provides practical insight for owners, managers, and F&B leaders focused on boosting productivity without compromising service quality or team wellbeing.
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Jun- 2025 -9 JunePeople
Kate Nicholls appointed as UKHospitality chair
UKHospitality has announced that current CEO Kate Nicholls OBE is to step up to the new role of chair, while current deputy CEO Allen Simpson will transition to CEO. At the same time, current non-executive chairman, Steve Cassidy, will move to become president. The move will enable Nicholls and Simpson…
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Apr- 2025 -7 AprilFeatures
Harder to hire, even tougher to keep: hospitality’s retention crunch
The hospitality sector stands at a crossroads, with financial pressures mounting and workforce satisfaction waning. A new survey from Hospitality Jobs UK and KAM Insights, in partnership with the Access Group, paints a stark picture: nearly half (46%) of hospitality employees now earn under £30k, up from 37% in 2024…
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4 AprilPubs and Bars
Government to launch licensing review
The Government has announced it is set to launch a new working group on how to reduce barriers in the licensing system. The group will report in six weeks, with solutions to improve the licensing system, cut red tape and boost hospitality’s competitiveness. UKHospitality, which sits on the group, will…
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Mar- 2025 -21 MarchNews
Hospitality workers embrace AI to enhance guest experience, research finds
Hospitality workers are embracing AI to deliver better guest experiences with almost all saying it has had a positive impact on their workplace, new research has revealed. According to The Access Group, 54% of people who work in hospitality, and who regularly handle information as part of their job, use…
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Jan- 2025 -14 JanuaryFeatures
How will businesses deal with increased costs in 2025?
Since chancellor Rachel Reeves’ Autumn Budget those in the hospitality industry have been bracing for a year of increased costs. The question on everyone’s lips as we enter 2025 is what effect these changes will actually have on the industry and how the industry will go about combatting them. How…
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Dec- 2024 -23 DecemberPubs and Bars
UK gov to allow pubgoers to use digital ids next year to boost hospitality sectors
From next year, the UK government is planning to roll out a new law allowing pub and bar-goers, as well as shoppers, to use their phones to prove their age when buying alcohol, in a bid to boost high street and hospitality sectors. According to the government, digital identities could…
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Nov- 2024 -25 NovemberNews-In-Brief
Today’s news in brief – 25/11/24
Esquires Coffee is looking to double its UK branch network from 70 sites to 140-150 over the next three years. A recent growth push has seen the opening of 17 new outlets in areas across the UK. The brand is now aiming to open at least 10 new UK stores…
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25 NovemberTrade Associations
UKH calls for a Foundation Economy Sector Council
UKHospitality has called for the creation of a Foundation Economy Sector Council, in response to the consultation on the Industrial Strategy. It comes after the impact of the autumn budget on sectors like hospitality is said to demonstrate “the risks of focusing only on a small number of high economic…
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Jul- 2024 -30 JulyBeverages
Diageo FY sales fall 1.4% amid weaker demand in Latin America
Diageo has revealed that its reported net sales fell 1.4% to $20.3bn(£15.8bn) for the year ended 30 June 2024. The company has put this down to an unfavourable foreign exchange impact and organic net sales decline, partially offset by hyperinflation adjustments. Its organic net sales declined by $129m (£100.4m) or…
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Jun- 2024 -24 JunePubs and Bars
Young’s Pubs profits and revenues surge
Young’s Pubs has revealed its profit-before-tax has increased 9.3% to £49.4m as its revenues increased 7.4% to £388.8m on a comparable 52-week basis and 3.4% on a like-for-like basis in 2023. The pub group’s adjusted EBITDA also increased 7.8% to £92.2m and its managed house adjusted EBITDA for the period…
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