Pizza Express
Coverage tracks the operational and strategic developments of one of the UK’s most established casual dining brands, with a focus on estate refurbishments under the “Future Express” programme, rollout of digital ordering and pay-at-table tech via Pepper, expansion into retail with supermarket pizzas, and growth in delivery partnerships with platforms like Deliveroo and Just Eat. Reporting also covers site closures, pricing strategy, leadership changes, and repositioning efforts aimed at re-engaging younger diners and improving off-premise performance. Insight is geared toward operators monitoring high-street group strategy, brand recovery, and innovation in the mid-market pizza sector.
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Oct- 2023 -11 OctoberNews
Greene King appoints new director for Metro business
Greene King has announced the appointment of Zoe Bowley to oversee the Metropolitan Pub Company (Metro). Bowley has been appointed for a nine-month period to develop the Metro business and customer proposition as well as to run its Crafted Pub business. She will join the business on 16 October and…
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Sep- 2023 -4 SeptemberRestaurants
Pizza Express partners with Too Good to Go
Pizza Express has announced its new partnership with Too Good To Go, the marketplace for surplus food, in recognition of its responsibility to both the environment and society. This comes after the pizzeria chain has initially trialled the food waste redirection stream in 2022 as part of the brand’s commitment…
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Aug- 2023 -3 AugustRestaurants
Pizza Pilgrims joins Zero Carbon Forum
Pizza Pilgrims has joined the Zero Carbon Forum to accelerate its progress to net zero, as well as to share its sustainability insight and learnings across the sector. According to the pizza chain, one of the biggest challenges that pizza companies face is how to address the environmental impact of…
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Jul- 2023 -7 JulyNews
PizzaExpress appoints first ever ‘head of flair’
PizzaExpress has announced the appointment of its first ever head of flair in Danny Hamilton, the PizzaExpress Kings Lynn general manager. As head of flair, Hamilton will be the “ultimate brand ambassador” for the restaurant chain with both customers and restaurant teams, from helping to select new menu items to…
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4 JulyNews
PizzaExpress launches new delivery platform with Uber Eats
PizzaExpress has today announced that its restaurants across the UK will serve customers for delivery through their brand-new delivery platform, PizzaExpress Delivers, in partnership with Uber Eats. Customers will simply have to log on to PizzaExpress’ website or app, place their order, and Uber’s network of couriers are on hand…
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May- 2023 -3 MayFeatures
The ‘Market Place’ of Ideas: Reinventing the dining experience
“I think the way the industry is going and where people see casual dining, is completely changing. The fact is now you can go out with a group of friends, and all have the same experience of being somewhere but all have a completely different food and drink experience. I…
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3 MayComment
Top considerations for hospitality businesses heading into the era of personalisation
The start of 2023 has been particularly difficult for the hospitality sector, with rising inflation forcing consumers to cut discretionary spend. In fact, more than half of UK consumers have cut back on non-essential spending, with nearly two-thirds choosing to reduce the amount they eat out. As such, in the…
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Apr- 2023 -6 AprilRestaurants
Pizza Express appoints new COO
Pizza Express has announced the appointment of Lawrence Harvey as its new chief operating officer. The firm said Harvey brings a “wealth of experience” having worked at a number of major brands including Aldi, Barclays and Tesco. He will be responsible for leading operations across all of Pizza Express’ over…
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Mar- 2023 -2 MarchFeatures
Revenge of the dish: Are we eating out more after Covid?
Revenge dining. You may have not heard of the term but you’re probably aware of the idea. It’s the theory that more people ate out at restaurants in 2022 following the end of lockdown restrictions as a result of not being able to for so long. Opentable research published in…
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Feb- 2023 -7 FebruaryGovernment
UKH supports govt’s new apprenticeship campaign
UKHospitality has partnered with the Department for Education to secure new advertising for apprenticeships in both catering and hospitality as part of the government’s ‘Career Starter Apprenticeships’ campaign. Due to UKH’s efforts, the hospitality sector will be the latest to join the likes of construction, healthcare and education as part…
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