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Leadership

We spotlight leadership across the UK foodservice and hospitality sector, from executive appointments and strategic decision-making to crisis management and cultural change. This gathers our reporting on the individuals and teams shaping the direction of restaurant groups, pub chains, catering companies, and food-led businesses. Whether you’re a founder scaling up, an F&B director guiding brand evolution, or an operator navigating market headwinds, our leadership coverage explores what effective management looks like in a fast-changing industry, with real-world lessons for decision-makers at every level.

  • Nov- 2019 -
    27 November
    PeoplePapa Johnโ€™s UK appoints new director of business development

    Papa Johnโ€™s UK appoints new director of business development

    Papa Johnโ€™s has announced the appointment of Justin Gilbert as its new director of business development in the UK. Gilbert has almost 20 years of experience in the pizza industry, having previously worked for Dominoโ€™s and Pizza Hut.ย  He will now be in charge of Papa Johnโ€™s retail portfolio which…

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  • 21 November
    Cafes and Coffee ShopsCosta Coffee appoints Jill McDonald as CEO

    Costa Coffee appoints Jill McDonald as CEO

    Costa Coffee has appointed Jill McDonald as CEO, after revealing Dominic Paul will step down on 30 November. McDonald will start her new role from 2 December. She started her career as a graduate trainee at Colgate-Palmolive in 1987 and has held three positions in McDonaldโ€™s Corp from 2006 to…

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  • Sep- 2019 -
    20 September
    Food and DrinkFSA to take action on allergy information following Byron inquest

    FSA to take action on allergy information following Byron inquest

    Following the inquest into the death of diner at restaurant chain Byron Hamburgers, the Food Standards Agency (FSA) has announced new plans to signpost food allergies and intolerances. Owen Carey, had a severe allergy to dairy, died after eating a chicken burger marinated in buttermilk at a Byron at the…

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  • 16 September
    Catering CompaniesElior UK teams up with Water Unite

    Elior UK teams up with Water Unite

    Catering company Elior UK and global water charity Water Unite have teamed up to launch a new campaign that sustainably meets the ongoing demand for bottled water. The initiative forms part of a new emerging โ€˜plastics economyโ€™ designed to ensure that plastics never become waste – aligning with the principles…

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  • Aug- 2019 -
    7 August
    Cafes and Coffee ShopsEat appoints Mike Rainer as MD

    Eat appoints Mike Rainer as MD

    Sandwich chain Eat has appointed Mike Rainer as its new MD, after the company was acquired by Pret a Manger earlier this year. Rainer recently the CFO, will take on additional responsibilities as managing director, as the business continues to trade as a separate entity. Alongside the promotion, Eat has…

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  • Jul- 2019 -
    12 July
    OpinionSugar tax review would be sweet news for catering trade

    Sugar tax review would be sweet news for catering trade

    The sugar tax has hit the headlines again as the Conservative Party leadership race heats-up. Boris Johnson is pledging to review and halt the soft drinks industry levy, while before pulling out Matt Hancock made plans to extend the tax to include more items such as milk-based drinks. In the…

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  • 2 July
    Cafes and Coffee ShopsPret a Manger CEO to step down

    Pret a Manger CEO to step down

    Pret a Manger CEO Clive Schlee will retire from his role at the cafe chain after 16 years, he will maintain a role as non-executive director to ease the transition period. Current chief operating officer (COO) Pano Christou will take over day-to-day running of the company which has over 550…

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  • Jun- 2019 -
    10 June
    AdviceHow to get a job in the catering sector

    How to get a job in the catering sector

    The hospitality industry is more than just simply waiting on tables! There a great number of roles that can appeal to everyone looking for path in the sector, and they all offer a whole host of challenges and opportunities. However, not all of the career paths are obvious though, there…

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  • 5 June
    Awards & EventsRoyal Victoria Hotel awarded AA rosette following ยฃ1m revamp

    Royal Victoria Hotel awarded AA rosette following ยฃ1m revamp

    The Royal Victoria Hotel in Llanberis has been presented with an AA Rosette just six months after the property completed a ยฃ1m refurbishment. Led by head chef Aron Davies, the venueโ€™s Padarn Brasserie and Eryri Bar and Lounge were commended for producing โ€œdistinctive dishesโ€ using local ingredients, supporting farms and…

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  • May- 2019 -
    2 May
    RestaurantsThe Restaurant Group appoints new CEO

    The Restaurant Group appoints new CEO

    Casual dining operator The Restaurant Group has announced the appointment of Andy Hornby as its new CEO. His start date is yet to be announced, as is the date current CEO Andy McCue will step down. McCue announced his resignation in February, citing โ€œextenuating personal circumstancesโ€. Hornby is an experienced…

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