Leadership
We spotlight leadership across the UK foodservice and hospitality sector, from executive appointments and strategic decision-making to crisis management and cultural change. This gathers our reporting on the individuals and teams shaping the direction of restaurant groups, pub chains, catering companies, and food-led businesses. Whether you’re a founder scaling up, an F&B director guiding brand evolution, or an operator navigating market headwinds, our leadership coverage explores what effective management looks like in a fast-changing industry, with real-world lessons for decision-makers at every level.
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Aug- 2020 -21 AugustComment
GMs must be front of house to reassure customers and staff post-lockdown
The best hospitality operators definitely took a โglass half fullโ approach when lockdown was imposed and looked for the opportunities in a situation that was beyond their control, rather than railing against it. Enforced closure allowed for the reflection and review that are hard to make time for when youโre…
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Apr- 2020 -7 AprilCoronavirus
PCA demands support for pub tenants
The Pubs Code Adjudicator (PCA) has called on all pub-owning businesses not currently waiving rent to demonstrate how they will support their tenants as the coronavirus crisis continues.ย The authority said it is currently aware of five pub companies, regulated under the Pubs Code, that have not yet waived any…
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Mar- 2020 -31 MarchPeople
Dominoโs appoints Dominic Paul as new CEO
Dominoโs Pizza Group has announced the appointment of Dominic Paul as its new CEO, with effect from 6 April. Paul will also join the board as CEO on 1 May 2020. Most recently, he served as chief executive officer and managing director of Costa Coffee. He led the Costa brand…
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24 MarchBusiness
Contactless spending limit to rise to ยฃ45
Barclaycard has announced it will be rolling out the deployment of a new ยฃ45 contactless limit across UK retailers from 1 April 2020. The payments provider, which enables almost half of the UKโs credit and debit card transactions, said that the increased threshold would โhelp to preventโ the spread of…
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10 MarchPeople
Domino’s Pizza appoints Matt Shattock as director and chairman
Dominoโs Pizza has announced the appointment of Matt Shattock as director and chairman, with effect from 16 March. Shattock will also be a member of the remuneration committee and chairman of the nomination committee. He currently holds the position of non-executive chairman of spirits company, Beam Suntory, which he has…
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4 MarchPeople
TGI Fridays appoints Alan Clark as its new CFO
Restaurant brand TGI Fridays UK has announced the appointment of Alan Clark as its new CFO, among a raft of other appointments. Clarkโs appointment follows several changes to TGI Fridays leadership team following the appointment of CEO Robert Cook last year. Prior to joining TGI Friday UK, Cook held the…
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Feb- 2020 -28 FebruaryPeople
Sodexo appoints new CEO to lead corporate services business
Sodexo has appointed Julie Ennis as the new CEO for its corporate services business in the UK and Ireland, effective 1 March. It follows the expansion of current CEO David Baileyโs role to oversee Sodexoโs corporate services business in North America. Ennis joined Sodexo in February 2019 as managing director…
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6 FebruaryEducation
CDG launches Leadership Academy Plus programmeย
The Casual Dining Group (CDG) has officially launched its Leadership Academy Plus programme, which aims to combine its internal talent and leadership programmes with apprenticeships. The programme has been launched during National Apprenticeship Week 2020, which takes place between 3 -7 February. The scheme was developed in partnership with apprenticeship…
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Jan- 2020 -15 JanuaryPeople
Crussh CEO steps down
Crussh Fit Food and Juice Bars has announced that Shane Kavanagh will be stepping down from his role as CEO. After four years in the role, Kavanagh will now be leaving to โtake on new challengesโ, and the group will now search for a new CEO to โlead the brand…
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14 JanuaryNews
Greene King union staff members vote for strike action
Greene King workers who are part of the Unite union have voted for strike action following a โpaltryโ pay offer by the brewery. Unite members, including draymen, brewery production staff and warehouse workers, voted โstrongly in favourโ of strike action after rejecting a 2% pay rise which they argue does…
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