Front of House
Reporting explores key trends, challenges, and innovations in guest-facing roles across restaurants, pubs, hotels, and catering venues, including service standards, training, team culture, technology integration, tipping practices, and recruitment. Coverage is designed to support operators, managers, and HR professionals in building effective front-line teams that drive guest satisfaction and operational success.
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Jun- 2018 -14 JuneAdvice
How can you ‘cater’ for the health and wellbeing of your staff
The catering sector is synonymous with long and unsociable hours. How can employers ensure the health and wellbeing of their teams are catered for? Earlier this year Unite, the country’s biggest union, conducted a survey of professional chefs in London, and the impact upon them of their working conditions. Almost…
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11 JunePeople
Rockliffe Hall’s Clubhouse hires local ‘hospitality icon’
Five-star hotel and spa, Rockliffe Hall, has appointed Salvatore Obinu, the former owner of the Darlington-based restaurant Sardis to its Clubhouse team as its restaurant team leader. Obinu is considered a “hospitality icon” along with his brother Francesco in their hometown Darlington, County Durham, North East England. Both brothers had…
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May- 2018 -8 MayFood and Drink
UK Young Restaurant Team of the Year announces finalists
The Restaurant Competition has announced the finalists for UK Young Restaurant Team of the Year. The finalists will compete at the Skills for Chefs Conference on 4 July. The finalists are: Colette’s at The Grove Hotel Kendal College Fischer’s and Rowley’s Loughborough College North Warwickshire and Hinckley College Competition director…
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Apr- 2018 -26 AprilAdvice
Beating today’s economic challenges to make waves in the catering world
Making the transition from a small business to a major player in the catering world is a daunting but necessary step for anyone serious about making it big in hospitality, says John Trueman, CEO of Quadranet Systems. Although there are a number of hurdles to overcome, it can be achieved…
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23 AprilPeople
Lumley Castle welcomes new head chef
Christopher Delaney has taken up a new position as the head chef at Lumley Castle Hotel. In a career spanning more than 30 years, Delaney has worked at some of the North East’s best-known hotels including The Lord Crewe Arms at Blanchland, Matfen Hall, Close House and Newcastle’s Jesmond Dene…
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Mar- 2018 -26 MarchPeople
Nationality pay gap rivals gender in hospitality industry
An analysis of pay based on candidates registered in 2017 with luxury hospitality recruiter, The Change Group, revealed significant levels of pay disparity by gender, nationality as well as job function. Across all roles and nationalities, there is a 7.3% gender pay gap across the hospitality sector, which equates to…
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