Deliveroo
Coverage explores third-party delivery’s role in UK hospitality, with a focus on logistics innovation, restaurant and chain partnerships, dark kitchen models, subscription services, and retail collaborations with brands like Waitrose, Co-op, and Morrisons. Reporting offers strategic insights for operators using or evaluating delivery platforms to drive off-premise revenue, streamline fulfilment, and respond to shifting consumer expectations in the food-to-go and convenience space.
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Jul- 2018 -19 JulyApps & Technology
Is Deliveroo moving customers from cover to couch?
Stolen food, high commission prices, overworked staff and ruining restaurants’ relationships with their customers – just a few claims made by restaurateurs who partner with door-to-door delivery apps such as Deliveroo. The massive growth of the British-born smartphone app, which allows customers to order meals from well-known high street restaurants…
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Jun- 2018 -29 JuneBusiness
Deliveroo riders awarded ‘six-figure settlement’ in employment rights case
Food delivery app firm Deliveroo has paid compensation to 50 of its riders who said they were denied employment rights, including National Minimum Wage and paid holiday. The riders, represented by law firm Leigh Day, all worked as couriers for the company which labelled them as ‘self-employed suppliers’. Lawyers from…
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29 JuneFeatures
The rise of the delivery-only kitchen
In today’s increasingly competitive restaurant market, delivery presents potential for growth. The lure of increased brand awareness and extended the customer base, while utilising surplus kitchen capacity, logically translates into opportunity to drive sales. As delivery becomes an expected part of the offer, operators need to understand how to effectively bring…
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20 JuneAwards & Events
Deliveroo to host refugee chefs for Refugee Week
Deliveroo will host refugee chefs to bring the world’s dishes to Londoners for the 20th anniversary of Refugee Week from 18 to 24 June. The chefs, who have fled conflict and political upheaval from Syria, Yemen, Libya, Eritrea and Ivory Coast, are part of the community project and charity Welcome…
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20 JuneBusiness
Parliament launches inquiry into Deliveroo’s working conditions
The chair of the Work and Pensions Committee, Frank Field MP, has launched an inquiry into the working conditions and human rights of Deliveroo’s drivers. The High Court granted Field permission to proceed with judicial review on “limited grounds” on 18 June. He and parliamentary researcher Andrew Forsey have published…
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13 JuneApps & Technology
5,000 restaurants to join Deliveroo as it introduces self delivery
Deliveroo has announced it is to allow restaurants to use their own delivery networks with its the new service ‘Marketplace+’, which will lead to 5,000 more restaurants available on the app by the end of the year. Deliveroo said it expects the new service will improve delivery times, “result in…
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7 JuneApps & Technology
Deliveroo announce new tech to ‘save restaurants millions of pounds’
Deliveroo has announced it is rolling out new technology that it claims will “save restaurants millions of pounds” by automatically updating restaurant sales systems in real time. The food delivery app company says initial tests showed a “dramatic cut in the order processing time” from two and a half minutes…
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May- 2018 -21 MayApps & Technology
Deliveroo announces £5m ‘innovation fund’ to support UK restaurants
Deliveroo has announced it will invest £5m in UK restaurants to bring in new menus and measures that will be more compatible with the delivery app. The delivery app is also looking into ways to fund more ‘dark kitchens’ that allow chefs and restaurant brands to mass-cook meals for delivery…
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18 MayOpinion
Embracing the disruption – the rise of delivery
The rise of delivery is shaking up the restaurant industry. Working closely with key operators in the sector, to understand their response to shifting consumer behaviour and advances in technology, Pragma has weighed up the operational challenges of delivery, and considered what the future holds. Market Dynamics With operators facing…
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16 MayBusiness
Deliveroo to give equity to employees
Food delivery company Deliveroo has announced that it is to make all of its employees shareholders in the company. The move will mean all permanent staff, present and future, will be given share options in the company. The move will be worth nearly £10m in total for the majority of…
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