Deliveroo
Coverage explores third-party delivery’s role in UK hospitality, with a focus on logistics innovation, restaurant and chain partnerships, dark kitchen models, subscription services, and retail collaborations with brands like Waitrose, Co-op, and Morrisons. Reporting offers strategic insights for operators using or evaluating delivery platforms to drive off-premise revenue, streamline fulfilment, and respond to shifting consumer expectations in the food-to-go and convenience space.
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May- 2020 -15 MayCoronavirus
Thousands of Deliveroo employees ‘at risk’, warn MPs
A group of cross-party MPs have called on Deliveroo to “protect the incomes and safety” of its workers as the pandemic continues to unfold. The coalition of 44 MPs sent a letter to the Will Shu, the group’s CEO Will, with six demands for the delivery company after accusations it…
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15 MayComment
How to keep your pub going during lockdown
The coronavirus outbreak has closed down businesses left, right and centre, bringing with it an overwhelming time of economic uncertainty. If you run a pub and you are worried about how the pandemic is going to impact your business, have no fear – there are several things you can do…
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7 MayCoronavirus
Shake Shack to open ‘Deliveroo Editions’ kitchen in Battersea
American burger chain Shake Shack has announced it will open a ‘Deliveroo Editions’ kitchen in Battersea on 9 May. The kitchen will be open for delivery only from 11AM to 10:45PM, seven days a week, and customers will be able to order signature dishes as well as classic shakes and…
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6 MayRestaurants
TGI Fridays launches click and collect service
TGI Fridays has today (6 May) launched its click and collect service amid the Covid-19 crisis. The new ordering system will allow guests to order their food and pay for it online then collect it from outside their nearest restaurant, where safety is a priority and social distancing measures are…
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6 MayComment
The coronavirus diaries: Mike Benson
The level of government support stopped us from panicking and we took a week or so just to digest, think and catch up on sleep. Cash flow was gone and the bills were still coming. All our suppliers were understanding and were in the same boat. We had a good…
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4 MayComment
What should restaurants learn from the Great COVID Lockdown?
Celebrity chefs like Mark Hix and Gordon Ramsey have had to close some or all of their restaurants due to the Covid-19 pandemic. Other celeb chefs like David Chang say they are unsure if they can reopen after this is all over and predict a bleak future for the sector.…
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1 MayRestaurants
Five Guys reopens eight more UK sites for delivery and takeaway
Five Guys has reopened a further eight of its UK sites for takeaway and delivery amid the Covid-19 pandemic. Restaurants in Norwich, Cambridge, Colchester, Chelmsford, Reading,York, Southampton and London’s Kensington reopened their doors this week, following government guidelines to temporarily close last month. It comes a week after the burger…
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Apr- 2020 -30 AprilRestaurants
KFC announces reopening of 80 UK sites amid Covid-19 crisis
KFC has announced it is to reopen 80 more of its stores this week amid the Covid-19 pandemic. The news comes as, earlier this month the fast food chain reopened 11 of its sites for takeaway orders, following the decision to temporarily close its doors last month “protect the wellbeing…
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28 AprilRestaurants
Shake Shack reopens for delivery amid Covid-19 crisis
American burger chain Shake Shack has announced it has reopened its central London Tottenham Court Road store for takeaway and delivery, with plans to open its Canary Wharf site on Thursday (30 April). Customers will be able to order home delivery via Deliveroo from the stores, as the restaurant said…
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28 AprilComment
‘Don’t Stop Now; Keep talking’: Why communication is still vital for businesses
When it comes to adapting your approach to deal with the current pandemic, going dark with your F&B business’ marketing and communications is the last thing you should be doing. Recent studies have already shown a 61% rise in social media engagement, compared to usual usage statistics. Therefore, whether your…
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