Costa
Coverage focuses on the strategy, performance, and innovation of the UK’s largest branded coffee chain, now owned by The Coca-Cola Company. Reporting includes new store formats in drive-thru, travel, and convenience retail, expansion of the Costa Express vending network, seasonal product campaigns, and digital loyalty developments via the Costa Club app. Insight also covers sustainability goals, plant-based menu additions, and international growth, offering operators a clear view of branded beverage trends and scalable customer engagement strategies.
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Nov- 2019 -21 NovemberCafes and Coffee Shops
Costa Coffee appoints Jill McDonald as CEO
Costa Coffee has appointed Jill McDonald as CEO, after revealing Dominic Paul will step down on 30 November. McDonald will start her new role from 2 December. She started her career as a graduate trainee at Colgate-Palmolive in 1987 and has held three positions in McDonald’s Corp from 2006 to…
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Oct- 2019 -4 OctoberApps & Technology
Domino’s, Nando’s and Deliveroo brands most targeted by hackers
Global cybersecurity firm DynaRisk has discovered a hunger for hacking food delivery companies in the UK, with platforms including Deliveroo, Domino’s, Papa Johns and Nando’s among those most targeted. The research found that cyber criminals are sharing ‘cheat sheets’ for hacking tools used to break through site defences at scale,…
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Sep- 2019 -18 SeptemberCafes and Coffee Shops
Costa Coffee launches first ‘commuter-focused’ store
Costa Coffee has opened its first ‘commuter-focused’ store concept in London. The debut site within Lewisham Station occupies 400 sq. ft. of space formerly used as the station manager’s office. According to the group, the new takeaway only concept designed “to suit the needs of the busy commuter”, and added…
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Jun- 2019 -26 JunePubs and Bars
LXi acquires 14 Greene King Pubs
Investment company LXi REIT has acquired 14 Greene Kings Pubs, as part of a £135m bulk investment. The 14 pubs are located in Cheshire, Manchester, Lancashire, Yorkshire, Staffordshire, Newcastle and County Durham. Each property has been let to Greene King with 15-year unexpired and unbroken lease terms and annual rent…
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May- 2019 -30 MayAdvice
How to train your baristas to boost sales
The most immediate, and perhaps obvious reason to concentrate your recruitment and training on your service staff is that properly trained baristas make better quality drinks. Our coffee is born of generations of expertise, hours of labour; it travels thousands of miles, and is slow roasted to perfection and it…
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3 MayRestaurants
Ping Pong to sell off last shopping centre sites
Dim sum restaurant chain Ping Pong is to sell its two outlets at Westfield London and Wembley Designer Outlet Village, the remaining of its shopping centre located restaurants. Leisure property specialists Davis Coffer Lyons has been instructed to dispose of the leasehold interest in the sites. The Westfield unit is…
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Apr- 2019 -30 AprilBusiness
Whitbread sees 40% plummet in full-year profits
Hospitality group, Whitbread has announced a 40% drop in profit in its first set of full-year results following the sale of Costa Coffee to Coca-Cola. Whitbread blamed Brexit uncertainty and weak UK hotel demand at its Premier Inns brand for the slow growth figures. Without the effects of the Costa…
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17 AprilCafes and Coffee Shops
Over 100 Whitbread jobs face axe following Costa sale
Around 100 jobs are expected to be cut at the head office of Whitbread following the sale of Costa Coffee to Coca Cola for £3.9bn. According to reports by The Times, a consultation involving around 10% of the company’s head office staff was expected to be concluded this month, however…
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Feb- 2019 -11 FebruaryRestaurants
Mike Ashley cancels bid for Patisserie Valerie
Retail tycoon Mike Ashley has cancelled his bid for cake chain Patisserie Valerie, just two days after his Sports Direct group tabled the £15m bid. Sports Direct’s bid was said to be £2m short of the sum administrators KPMG were looking for according to reports in the Financial Times. According…
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Jan- 2019 -7 JanuaryBeverages
Whitbread’s Costa sale to Coca-Cola given green light
Whitbread’s sale of Costa to Coca-Cola has been cleared by the EU, the clearance means the £3.9bn deal is expected to be completed this month. The sale of Costa will see a £500m share buyback programme triggered which will see “a significant majority of the net proceeds to shareholders”. The…
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