Costa Coffee
Coverage focuses on the strategy, innovation, and market activity of the UK’s largest coffee shop chain, including store formats, product development, digital ordering, delivery partnerships, sustainability initiatives, and international expansion. Reporting offers valuable insights for operators tracking branded beverage trends, customer engagement, and high street trading dynamics across the coffee and food-to-go sectors.
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Nov- 2019 -21 NovemberCafes and Coffee Shops
Costa Coffee appoints Jill McDonald as CEO
Costa Coffee has appointed Jill McDonald as CEO, after revealing Dominic Paul will step down on 30 November. McDonald will start her new role from 2 December. She started her career as a graduate trainee at Colgate-Palmolive in 1987 and has held three positions in McDonald’s Corp from 2006 to…
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Sep- 2019 -18 SeptemberCafes and Coffee Shops
Costa Coffee launches first ‘commuter-focused’ store
Costa Coffee has opened its first ‘commuter-focused’ store concept in London. The debut site within Lewisham Station occupies 400 sq. ft. of space formerly used as the station manager’s office. According to the group, the new takeaway only concept designed “to suit the needs of the busy commuter”, and added…
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Apr- 2019 -30 AprilBusiness
Whitbread sees 40% plummet in full-year profits
Hospitality group, Whitbread has announced a 40% drop in profit in its first set of full-year results following the sale of Costa Coffee to Coca-Cola. Whitbread blamed Brexit uncertainty and weak UK hotel demand at its Premier Inns brand for the slow growth figures. Without the effects of the Costa…
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17 AprilCafes and Coffee Shops
Over 100 Whitbread jobs face axe following Costa sale
Around 100 jobs are expected to be cut at the head office of Whitbread following the sale of Costa Coffee to Coca Cola for £3.9bn. According to reports by The Times, a consultation involving around 10% of the company’s head office staff was expected to be concluded this month, however…
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Nov- 2018 -28 NovemberApps & Technology
Costa and Barclaycard release ‘UK first’ contactless reusable cup
Costa Coffee has partnered with Barclaycard to launch reusable contactless coffee cup, which is said to be the first of its kind in the UK. Available in Costa Coffee stores this November, the Clever Cup utilises contactless payment technology to turn customers’ reusable coffee cups into a way to make…
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Aug- 2018 -31 AugustCafes and Coffee Shops
Coca-Cola to acquire Costa Coffee from Whitbread for £3.9bn
Coca-Cola is to buy the coffee chain Costa from Whitbread in a £3.9bn deal. Whitbread, which acquired the brand in 1995 for £19m when it had only 39 outlets, had intended to spin off the chain as a separate business but the transaction was unanimously agreed by the Whitbread board…
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Jul- 2018 -3 JulyApps & Technology
Personal information of job applicants leaked in Costa Coffee data breach
The parent company of Costa Coffee, Whitbread, has been the subject of a data breach which has seen personal information of job candidates exposed. A cyber attack was carried out on Whitbread’s recruitment agency, PageUp, potentially leaving data including home address, email address, telephone number, maiden name, date of birth,…
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Jun- 2018 -27 JuneCafes and Coffee Shops
Costa Coffee sales dip 2% in Q1
Coffee chain Costa has reported a fall in like-for-like sales at the start of the year, blaming a lack of shoppers on the high street. Although total UK sales grew by 5.2% due to new store openings, according to Costa owner Whitbread, the UK’s biggest coffee chain revealed a 2%…
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May- 2018 -25 MayBusiness
Private equity firms flirting with Costa Coffee
A group of private equity firms are attempting to purchase Costa Coffee, despite owner Whitbread’s desire to float it on the stock market. The Press Association said that it understood Whitbread had been approached informally over a buyout of the firm. Despite potential interest from elsewhere Whitbread is continuing plans…
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Apr- 2018 -25 AprilCafes and Coffee Shops
Whitbread to split Costa Coffee off into separate firm
Whitbread has announced that it will spin off the Costa Coffee brand into a separate business of its own as investors pressurised the company to do so. The split is expected to happen within two years and will allow shareholders to invest in “two distinct, focused and market-leading businesses” and…
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