Consumer Confidence

We report on consumer confidence trends and how they influence spending habits across the UK foodservice and hospitality sector. This features our coverage of economic sentiment, household budgets, discretionary spend patterns, and the wider behavioural shifts affecting restaurant, pub, café, and catering trade. Whether you’re planning pricing strategies, forecasting sales, or adjusting marketing efforts, our reporting links consumer psychology to trading outcomes, helping foodservice operators make informed commercial decisions in a changing economic environment.

  • May- 2022 -
    25 May
    BusinessNational rail strike will ‘jeopardise’ hospitality recovery, says UKH

    National rail strike will ‘jeopardise’ hospitality recovery, says UKH

    UKHospitality has warned that RMT’s proposed national rail strike this summer will “further jeopardise” the recovery of hospitality businesses working to rebuild following the pandemic, in the face of rising costs and a fall in consumer confidence. Kate Nicholls, UKHospitality CEO, said disruption to the rail network will discourage both…

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  • Apr- 2022 -
    29 April
    RestaurantsHospitality in London welcomes recovery as city centres rebound

    Hospitality in London welcomes recovery as city centres rebound

    Pubs, bars and restaurants in London are gradually returning to their pre-pandemic levels of visits after two years of disruption, according to new research from CGA and Wireless Social. Their joint Top Cities Vibrancy Report provides a “vibrancy” ranking of Britain’s 10 most populous cities over the four weeks to…

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  • 19 April
    Food and DrinkRecruitment and retention remain ‘major concern’ for hospitality

    Recruitment and retention remain ‘major concern’ for hospitality

    Staffing issues continue to set back hospitality’s recovery from Covid-19, according to new research from CGA and Fourth’s Business Leaders’ Survey. The poll shows “intense” competition for team members. Three in five (59%) say they will recruit at a greater rate than usual this year, an increase of 13 percentage…

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  • Mar- 2022 -
    30 March
    FeaturesSunak’s Spring Statement: What it means

    Sunak’s Spring Statement: What it means

    “Businesses are going to be incredibly challenged to sustain themselves, having just begun some recovery after Covid,” reveals Lionel Benjamin, co-founder of AGO Hotels. The hospitality industry was already “decimated” by the Covid-19 pandemic and now, following Sunak’s announcement, the sector is being further burdened with VAT rates going back…

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  • 30 March
    Pubs and BarsHospitality welcomes extended Platinum Jubilee licensing hours

    Hospitality welcomes extended Platinum Jubilee licensing hours

    The hospitality sector has welcomed the government’s confirmation that licenced premises will be able to extend their opening hours to 1am on the Thursday, Friday and Saturday evenings of the special bank holiday weekend (2 to 5 June). UKHospitality applauded the temporary change in licensing rules for England and Wales,…

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  • Feb- 2022 -
    15 February
    RestaurantsUK restaurant market to recover to 94% of 2019 value in 2022

    UK restaurant market to recover to 94% of 2019 value in 2022

    The UK restaurant market is set to recover to 94% of its 2019 value in 2022, according to the new Lumina Intelligence UK Restaurant Market Report 2021/22. The report indicates that the UK restaurant market grew +25.9% or £2.3bn in 2021 to a total value of £11.2bn. Coronavirus restrictions in…

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  • 15 February
    Pubs and BarsManaged groups see sales recover in January

    Managed groups see sales recover in January

    Rising consumer confidence about safety and the easing of restrictions have boosted sales across managed pub, bar, and restaurant groups in January, according to the latest Coffer CGA Business Tracker. Total sales across these groups were 3% higher than pre-pandemic trading in January 2019, and represent a “solid recovery” from…

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  • 8 February
    Pubs and BarsLeeds ‘most vibrant’ UK city for hospitality, report finds

    Leeds ‘most vibrant’ UK city for hospitality, report finds

    Leeds has been named the most vibrant city for eating and drinking out in the UK, with only a -0.2% drop in sales compared with the same period in 2019, ahead of Glasgow, Bristol and Birmingham, where restaurant, pub and bar sales held up relatively well in late December and…

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  • 4 February
    Pubs and BarsDrinks sales see ‘modest’ revival following end to Plan B

    Drinks sales see ‘modest’ revival following end to Plan B

    Out-of-home drinks sales welcomed a “modest revival” last week after Plan B restrictions were lifted across the UK, according to the CGA’s latest Drinks Recovery Tracker.  It found that average drinks sales by value in Britain’s managed pubs, bars and restaurants in the week to 29 January were only 8%…

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  • 2 February
    FeaturesHow to refine career progression within hospitality

    How to refine career progression within hospitality

    Although hospitality may still be enduring some uncertainty, consumer confidence is on the rise. According to a recent study from the CGA, more than two thirds (70%) of the UK now feel optimistic about visiting pubs, bars and restaurants – over double that of those showing similar optimism at the…

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