Click and Collect
Coverage explores how UK hospitality operators are adopting and optimising click-and-collect services, including technology platforms, menu adaptations, fulfilment logistics, and customer experience strategies. Reporting provides insights into how restaurants, cafés, pubs, and QSR brands are using this channel to drive revenue, reduce delivery costs, and meet evolving consumer demand for speed, convenience, and control.
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Jun- 2023 -23 JuneNews
UK restaurant deliveries stabilise after post-Covid slide
Delivery and takeaway sales at Britain’s top managed restaurant groups in May were just 1% behind the same month last year, CGA by NIQ’s latest Hospitality at Home Tracker shows. Year-on-year sales by value have now fallen for 18 months in a row, after the easing of Covid-19 restrictions brought…
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Mar- 2023 -14 MarchRestaurants
Doner Shack to debut in London this month
Berlin street food brand Doner Shack has announced that it will be opening its first London store on Baker Street on 27 March. To celebrate the opening of the store, which comes after its success in Manchester, Leicester and Glasgow, the brand will be offering 200 free kebaps a day…
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Dec- 2022 -16 DecemberRestaurants
Delivery and takeaway sales plateau in November
Managed restaurant groups saw their delivery and takeaway sales continue to plateau in November, after 12 months of decline following record highs during the pandemic, CGA has found. CGA and Nielsen IQ’s latest Hospitality at Home Tracker found that combined sales in November 2022 were 1% behind November 2021, the…
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8 DecemberRestaurants
The Real Greek to open first site in Scotland
The Real Greek is set to open its first site in Scotland, with a new site in St James Quarter, a new district in the city centre of Edinburgh. It marks The Real Greek’s 26th site, its 14th site outside of the capital and the fifth new restaurant to open…
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Oct- 2022 -28 OctoberCafes and Coffee Shops
Primark launches ‘Tasty by Greggs’ in Oxford St flagship
Primark, in partnership with Greggs, has opened a new ‘Tasty by Greggs’ café on the top floor of the clothing retailer’s flagship store on Oxford Street. The news of the new café launch follows the launch of a collaboration between the two companies earlier this year, which reportedly saw clothing…
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13 OctoberFood and Drink
Jamie Oliver partners with Taster for pasta delivery roll-out
Jamie Oliver has partnered with Taster, a delivery-first restaurant group, to launch a new collaboration on the delivery market, Pasta Dreams. Pasta Dreams launches in London today (13 October) from a delivery-first pop-up in Archer Street, Soho. The pop-up will be open for customers to click and collect from, as…
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Aug- 2022 -9 AugustRestaurants
Slims Chickens partners with Tesco to open 27th site
The Boparan Restaurant Group (BRG) has announced it will open its 27th Slim Chickens restaurant and the first in Tesco Extra this month in Redditch, on 17 August. Located 15 miles south of Birmingham, the new 68-cover restaurant has been designed by AW Architectural Design and features exposed brick, industrial…
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Jun- 2022 -1 JuneFood and Drink
Döner Shack launches third site in Leicester
Döner Shack, the German street-food brand, has revealed it will officially open its third restaurant in Leicester on 11 June 2022. The new 3,400 square feet flagship site is situated in Highcross Leicester and consists of a 110-seater restaurant, comprising an outside eating area, an all day dining offer, take-away,…
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Apr- 2022 -5 AprilRestaurants
Slim Chickens to open new London site
Boparan Restaurant Group (BRG) has announced the official opening of a new Slim Chickens site which is set to open on 13 April in Seven Dials’ Cambridge Circus, London. Joining two other central London sites in Soho and Marylebone, the new launch will be the 18th Slim Chickens site in…
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Jan- 2022 -25 JanuaryFood and Drink
December delivery and takeaway sales up 127% on 2019
Britain’s restaurant and pub groups recorded a 127% increase in delivery and takeaway sales by value from the levels of December 2019, according to CGA and Slerp Hospitality at Home Tracker. It revealed the spike was due to the Omicron variant discouraging eating out in the run-up to Christmas. This…
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